Nissan of South Bay - Service Center

So far nothing to complaint, the last time a was there the service advisor I spoke with, believe is Alisa, was really nice and helpful the service advisor I spoke with, believe is Alisa, was really nice and helpful More

Customer service is terrible. Told the oil change will take 2 hrs. After 2.5 hours, I had to call to find out what the status is. Then I was put on hold for 12 minutes and then Told the oil change will take 2 hrs. After 2.5 hours, I had to call to find out what the status is. Then I was put on hold for 12 minutes and then got hung-up. I had to call back 3 more times to finally learned that my car is done. By then, it’s past 3 hr mark! When I arrived to get my car, it took another 20 minutes for them to bring my car out. This was only after I followed up with the advisor and let him know I am very upset! Not only was there a lack of communication, my time was not respected and I had to wait on Nissan of Torrance. I will not return for any services at this place again. I will not recommend this place to my friends either. More

Very disappointed. Changed from Gardena Nissan to you guys but might have to switch back. Went in for a 1pm appointment oil change and came out at a little after 4:45pm Changed from Gardena Nissan to you guys but might have to switch back. Went in for a 1pm appointment oil change and came out at a little after 4:45pm. Didn’t get a good verbal report from service advisor and still waiting on the password reset email in order to sign up for your mobile app. More

Very helpful, provided transportation and did a great job fixing my vehicle. It took longer to repair which was inconvenient but there were some major issues and so I am happy that they took the extra time a fixing my vehicle. It took longer to repair which was inconvenient but there were some major issues and so I am happy that they took the extra time and got it done right. More

Jimmy was very helpful, and gave us great customer service, we will be coming back to this dealership. service, we will be coming back to this dealership. More

I’ve been to this dealership three times. The prior two occasions, Richard was my service advisor and he is very nice and knowledgeable. On my recent (third) visit I had Alisa. She was friend The prior two occasions, Richard was my service advisor and he is very nice and knowledgeable. On my recent (third) visit I had Alisa. She was friendly enough. I had no concerns. What bothers me about this dealership is that you wait 10-15 minutes for a service advisor to come and meet when you come in to check in. Each time that was the wait and I have an appointment. They need to do a better job checking people in. More

Service agents are knowledgeable and the office treats you with respect.The facility does try to accommodate and address your issues timely as deemed necessary you with respect.The facility does try to accommodate and address your issues timely as deemed necessary More

Very professional I feel taken care of @ Torrance Nissan. My vehicle is well serviced each visit. My vehicle is well serviced each visit. More

The service was great and the workers are friendly will go back for the service go back for the service More

My check in client personnel was very professional & efficient answered & explained my card upcoming needs very well. efficient answered & explained my card upcoming needs very well. More