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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,318 Reviews
Today: 8:00 AM - 6:00 PM Closed Now
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2,318 Reviews of Nissan of South Bay - Service Center

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June 08, 2023

Excellent customer service ! The job was done quickly. I was informed throughout the entire process. More

by Andvan1924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 13, 2023 -

Nissan of Torrance responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2023

Nissan of Torrance has provided great customer and car service once again. Thanks a mil! More

by AGONZALEZ27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa
Jun 13, 2023 -

Nissan of Torrance responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 07, 2023

The people are great. Wish the cost of service was cheaper but thats the industry. More

by RICKEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Aliza Melendez
Jun 14, 2023 -

Nissan of Torrance responded

Hello Rickey, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 07, 2023

Love Nissan of Torrance! They are always friendly and efficient. We are on our 2nd Nissan from Nissan of Torrance! More

by LMOTUAPUAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 14, 2023 -

Nissan of Torrance responded

Hello, we're glad to hear we delivered such a great experience. We truly appreciate you choosing Nissan of Torrance for all of your vehicle needs. If there's anything further, we can do for you, we are happy to help! Until then, take care! Kind Regards, Elizabeth Reyes Customer Relation Manager

June 07, 2023

Every thing perfect as usual the Nissan team does excellent work keep it up guys and gals More

by ALDENMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Castillo, Paloma Buenrostro
Jun 14, 2023 -

Nissan of Torrance responded

Hello Aldenma, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 07, 2023

Yvonne is the best service dealer! Very accommodating and efficient. I know when ai visit I don’t have to worry about anything but being taken care of. More

by jessicad33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Jun 13, 2023 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 07, 2023

The dealer made it very easy to setup an appointment and didn't require me to pay for any hidden fees. More

by PKANATTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa
Jun 13, 2023 -

Nissan of Torrance responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 06, 2023

So far nothing to complaint, the last time a was there the service advisor I spoke with, believe is Alisa, was really nice and helpful More

by WILLYPANEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo, Paloma Buenrostro
Jun 14, 2023 -

Nissan of Torrance responded

Hello Willy, we're glad to hear you enjoyed your recent service visit. Your satisfaction is our top priority, and we look forward to being of service to you in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2023

Customer service is terrible. Told the oil change will take 2 hrs. After 2.5 hours, I had to call to find out what the status is. Then I was put on hold for 12 minutes and then More

by Yinjuwang7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
Jun 14, 2023 -

Nissan of Torrance responded

Hello Yian, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for a 2nd opportunity to make this right. I would be happy to offer you a complimentary oil change if you decide to service your vehicle with us again. We hope to hear from you soon. Kind Regards, Elizabeth Reyes Customer Relations Manager

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June 02, 2023

Very disappointed. Changed from Gardena Nissan to you guys but might have to switch back. Went in for a 1pm appointment oil change and came out at a little after 4:45pm More

by miahurtado2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paloma Buenrostro
Jun 13, 2023 -

Nissan of Torrance responded

Hello Mia, we're disappointed to hear of the negative experience you had at our location. I did try to look you up in our data base but couldn't find anything under Mia Hurtado; also the Advisor you selected for your review is no longer with our company. I would like to be of further assistance to you; however, would need your contact information. Please contact me at your earliest convenience to discuss at ereyes@ntnissan.com or call me at 310-536-4000 x2249. I look forward to hearing from you and working toward a resolution. Thank you and take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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