Nissan of South Bay - Service Center
Torrance, CA
2,318 Reviews of Nissan of South Bay - Service Center
Every thing perfect as usual the Nissan team does excellent work keep it up guys and gals excellent work keep it up guys and gals More
Yvonne is the best service dealer! Very accommodating and efficient. I know when ai visit I don’t have to worry about anything but being taken care of. Very accommodating and efficient. I know when ai visit I don’t have to worry about anything but being taken care of. More
So far nothing to complaint, the last time a was there the service advisor I spoke with, believe is Alisa, was really nice and helpful the service advisor I spoke with, believe is Alisa, was really nice and helpful More
Customer service is terrible. Told the oil change will take 2 hrs. After 2.5 hours, I had to call to find out what the status is. Then I was put on hold for 12 minutes and then Told the oil change will take 2 hrs. After 2.5 hours, I had to call to find out what the status is. Then I was put on hold for 12 minutes and then got hung-up. I had to call back 3 more times to finally learned that my car is done. By then, it’s past 3 hr mark! When I arrived to get my car, it took another 20 minutes for them to bring my car out. This was only after I followed up with the advisor and let him know I am very upset! Not only was there a lack of communication, my time was not respected and I had to wait on Nissan of Torrance. I will not return for any services at this place again. I will not recommend this place to my friends either. More
Very disappointed. Changed from Gardena Nissan to you guys but might have to switch back. Went in for a 1pm appointment oil change and came out at a little after 4:45pm Changed from Gardena Nissan to you guys but might have to switch back. Went in for a 1pm appointment oil change and came out at a little after 4:45pm. Didn’t get a good verbal report from service advisor and still waiting on the password reset email in order to sign up for your mobile app. More