Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Nissan of South Bay - Service Center

Torrance, CA

4.4
2,317 Reviews
Call Service Center (310) 536-4000

2,317 Reviews of Nissan of South Bay - Service Center

Sort by
July 07, 2023

I am happy to get my Rouge. I am uncomfortable about the price. It was expensive. I was shown/test drive a car with features different than the car I actually purchased. Yet t More

by MYPRINCEZAHEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Castillo
Report | Print
July 06, 2023

Fast and good service. They are nice but expensive. Their last recall for a Nissan rogue was terrible. More

by snowboard141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Castillo
Report | Print
July 05, 2023

Very displeased with the service and mislead by using the gift cards I received a few montgs ago. More

by GUESTREQUEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
Report | Print
Jul 07, 2023 -

Nissan of Torrance responded

Hello, we appreciate your honest feedback, as we are always looking for ways to improve. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or x2225 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 05, 2023

Chris, service rep was pleasant. . Felt valued as a customer. Prompt. Efficient. Kept informed on progress. More

by NIGHTGALEDOM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 05, 2023

Alisa Retunski was my service advisor. She took care of me promptly and called me when my car was ready. More

by KURTZ905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Jul 07, 2023 -

Nissan of Torrance responded

Hello, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 05, 2023

Dealership worked with the customer on visit and recommended other needed services to the customer More

by Jiwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Jul 07, 2023 -

Nissan of Torrance responded

Hello Dolly, we are disappointed to hear that you did not have a more pleasant experience. We completely understand that your Mom is on a fixed income; however, Jimmy did provide a complimentary tire rotation, and provided a 39.99 Synthetic oil change which is usually a mid-week special. He also applied an additional $10 off. We do our best to offer competitive pricing and apply discounts if possible. We are sorry that we did not meet your expectations. Most businesses would not apply discounts unless they have a special going on or give complimentary services. The email was received; however, we didn't do anything wrong or unethical, if anything Jimmy tried helping by providing free and discounted services. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2023

Service maintenance is way too expensive and there should be more effort to look up deals and specials for customers. More

by MARJIRAS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Yvonne Castillo
Report | Print
Jul 06, 2023 -

Nissan of Torrance responded

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2023

Very helpful n considering any situation very professional concern with the costumers needs n freindly More

by Twomotor49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jul 06, 2023 -

Nissan of Torrance responded

Hello, thank you so much for your positive comments about Nissan of Torrance! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2023

Very good service, personal and good communication. I am very satisfied with the work they did More

by jermaingarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Jul 06, 2023 -

Nissan of Torrance responded

Hi Jermain, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 02, 2023

Alisa was the service advisor. She took care of me promptly and called when my car was ready. Good service. More

by KURTZ905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Jul 05, 2023 -

Nissan of Torrance responded

Hello Kurt, we are so pleased you enjoyed your visit to Nissan of Torrance! Thanks for taking the time to leave a review. Kind Regards, Elizabeth Reyes Customer Relations Manager

1
...
79
80
81
...
232