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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,316 Reviews
Call Service Center (310) 536-4000

2,316 Reviews of Nissan of South Bay - Service Center

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September 04, 2023

Excelente service, very quick and affordable prices. Excellent customer service very humbled and serious with n their job. More

by teclena2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Alisa Retunski, Cesar Maldonado
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Sep 09, 2023 -

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 02, 2023

Did a great job but took a little long. Was there for about 2 and 1/2 hours for an oil change. Not Jimmy's fault. The garage was just backed up. More

by ROBERT.LIPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2023 -

Nissan of Torrance responded

Hello Robert, your satisfaction is our top priority and we do apologize for the long wait time. We are, however, happy to hear that Jimmy did a great job. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 02, 2023

All good - done on time, good communication, professional. No complaints, thanks and see you next time. More

by MITESH_POPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2023 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 01, 2023

The service of Nissan in Torrance is very friendly & I enjoy coming each time to service my car.. Thank you for wanting to come back with your friendly service.. More

by MONICAVILLARREAL323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Report | Print
Sep 09, 2023 -

Nissan of Torrance responded

Hello Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 30, 2023

Good service however parts are way overpriced and prices need to communicate upfront not lastminute More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Nissan of Torrance responded

Hello Will, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 29, 2023

Very satisfied and efficient, I got my vehicle as they promised , right on time , thanks a More

by mariobarrague_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
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Sep 03, 2023 -

Nissan of Torrance responded

Hello Mario, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 28, 2023

Manny was absolutely fantastic! He took great care of my and my vehicle. Thank you More

by BIANCAMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Sep 01, 2023 -

Nissan of Torrance responded

Hello Bianca, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 25, 2023

2 hrs for oil change and check points too much Did not tap fluid properly did not delivery print of check points for persanal records More

by FLORESRAMON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Aug 30, 2023 -

Nissan of Torrance responded

Hello Ramon, we are disappointed to hear that you did not have a more positive experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. I will have your Advisor contact you to go over anything that may have been missed. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 24, 2023

This dealership takes extremely to long to service vehicles even for just an oil change ur sitting g for almost 3 hours even with an appointment. It's ridiculous !!! More

by CARTEL2227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
Report | Print
Aug 30, 2023 -

Nissan of Torrance responded

Hello, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for bringing this to our attention. We will work diligently to improve our wait times. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 24, 2023

My experience with Nissan of Torrance has been a positive pleasant one. Five Star Award. More

by PEDRO.CARRANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R. Burns One Stop Shop
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Aug 30, 2023 -

Nissan of Torrance responded

Hi Pedro, thank you so much for your positive comments about Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

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