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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,314 Reviews
Call Service Center (310) 536-4000

2,314 Reviews of Nissan of South Bay - Service Center

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October 03, 2023

The environment is very friendly and staff are very professional and knowledgeable. They try to make you comfortable while you are there waiting for your car get serviced. More

by MAZIAR MAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Nissan of Torrance responded

Hello Maziar, we're glad you had such a wonderful experience with us! Your review gives us motivation to ensure we provide high-quality care. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 30, 2023

It was fast and great! I Will come back for sure. Hope there are more tables More

by TMYMURAYAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Oct 03, 2023 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 30, 2023

Alisa made sure i got taken home and picked up to pick up my car. More

by Rainiedow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Oct 03, 2023 -

Nissan of Torrance responded

Hello, we are very happy to hear that Alisa was able to provide you with transportation during your service visit. Please don't hesitate to reach out to us if there's anything more we can do for you! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 29, 2023

My car was not service/diagnosed because I was being charged $250. which is outrageous. I will no longer be a repeat customer. More

by ALICE
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Oct 03, 2023 -

Nissan of Torrance responded

Hi Alice, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit due to pricing. We do charge a diagnostic fee; however, it is applied towards your repair. If you change your mind, we are always happy to help. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 28, 2023

Manny and Emily were professional and polite. They were patient with my questions and attentive to my needs. More

by KIH_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Manny Villegas
Report | Print
Sep 30, 2023 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 27, 2023

Quick and fast I was in and out quickly Manny was extremely kind and accommodating More

by CAROLMANGUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Sep 29, 2023 -

Nissan of Torrance responded

Hi Carol, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 26, 2023

I have been coming to this dealership for many years and everything was extremely good but now the service was not great I complain about it but I got talk back from 2 of the guys it’s sad all they need to More

by MYNINAMYNINAMYNINA@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
Report | Print
Sep 28, 2023 -

Nissan of Torrance responded

Hello, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us a chance, please reach out to us at (310) 536-4000 x2225 or x2249 to speak to our manager directly. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 24, 2023

Lisa was amazing. She communicated clearly and patiently what are the things that need to be fixed and the cost. The service was perfectly done. The car is running smo More

by METTILDA_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Sep 26, 2023 -

Nissan of Torrance responded

Hello Mettilda, thank you so much for the positive review! We are glad to hear you enjoyed your visit to Nissan of Torrance. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 24, 2023

When I arrived, I was met with rude attitudes. When I said I had an appointment I was shuffled off to an agent that didn’t seem interested in helping me. The dealership tried to upsell me on multi More

by Bloopbloop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
Report | Print
Sep 26, 2023 -

Nissan of Torrance responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (310) 536-4000 x2225 or x2249 to speak to our manager directly. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 21, 2023

Manny is a great service advisor! Very attentive and courteous. Very professional and good knowledge Will keep working with Manny More

by mgalindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Sep 24, 2023 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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