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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,312 Reviews
Call Service Center (310) 536-4000

2,312 Reviews of Nissan of South Bay - Service Center

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October 11, 2023

Every person I meet in the dealership is very courteous and offer assistance. Especially the service advisor Manny. The advisor is extremely helpful and offer saving tips. More

by petertse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Oct 13, 2023 -

Nissan of Torrance responded

Hello Peter, we are so happy to read such a great review about Nissan of Torrance! We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2023

Very friendly and cooperative. I would come back for service and recommend to a friend. More

by AROC210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2023

After the service was completed, I could not pick it up quickly. I had to return back to the service counter to check if someone is moving my car. More

by TKO4113
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Oct 11, 2023 -

Nissan of Torrance responded

Hello, we do apologize for the wait time in getting your vehicle back. We do have a smaller lot, and sometimes have to move multiple vehicles in order to get to the one we need. We take full responsibility for the delay and truly apologize for the inconvenience caused by this. We hope you are willing to give us another chance. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2023

Over charges for parts that cost $50 dollars. They want $1400 to do the job then lowered it to 1000. Very arrogant even though they are ripping people off. You need to investigate this dealer bec More

by ANGEIAMOORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Camacho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Madrigal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Arellano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Nissan of Torrance responded

Hi Angeiamoore1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager David Campos would really like to speak with you more regarding this matter. Please reach out to us at (310) 536-4000 x2225. We look forward to hearing from you. Sincerely, Nissan of Torrance

October 09, 2023

Manny was a great service representative. He always kept me updated with the progress on my vehicle, and the time it would take. More

by RICARDOREYNOSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Oct 10, 2023 -

Nissan of Torrance responded

Hi Ricardo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 06, 2023

Easy to work with. Great service. Professional customer service. I will definitely refer family and friends to this location. More

by kathyvalverde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Oct 10, 2023 -

Nissan of Torrance responded

Hello Kathy, we are so pleased you enjoyed your visit to Nissan of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 04, 2023

Nice waiting area, but the need a firmer seats. However, the lots is very small. More

by HAYCOMEOW
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Nissan of Torrance responded

Hello, thank you for your sincere feedback. We are sorry to hear that our chairs weren't firm enough and our lot is very small. Unfortunately, these concerns are out of your Advisors control. I will address them with Management. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 03, 2023

Very pleased with everyone at torrance nissan no matter what car concern I have they either fix it or help me understand what's going on with it very helpful More

by jodi12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisa Retunski
Report | Print
Oct 05, 2023 -

Nissan of Torrance responded

Hello Jodi, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 03, 2023

The environment is very friendly and staff are very professional and knowledgeable. They try to make you comfortable while you are there waiting for your car get serviced. More

by MAZIAR MAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Nissan of Torrance responded

Hello Maziar, we're glad you had such a wonderful experience with us! Your review gives us motivation to ensure we provide high-quality care. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 30, 2023

It was fast and great! I Will come back for sure. Hope there are more tables More

by TMYMURAYAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Report | Print
Oct 03, 2023 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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