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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,295 Reviews

2,295 Reviews of Nissan of South Bay - Service Center

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January 15, 2024

Manny was very attentive and detailed about the service i was getting. He frequently checked in with me and updated me on the process thoroughly. More

by CBELLINGER16
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 18, 2024 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could provide you with an excellent customer service experience. We look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2024

Love this dealership The get the job done and know what there doing From Sales to Service More

by RENEETYRELL
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Jan 16, 2024 -

Nissan of Torrance responded

Hello Renee, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2024

I wish I could have saved more money with Nissan. I had to purchase a new vehicle but they would not take my current one back for trade in . More

by ANTBLU
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Jan 16, 2024 -

Nissan of Torrance responded

Hi Antblu, we regret to hear that you are displeased with your recent experience with us. If you would like to further discuss this matter, please contact me at 310-536-4000 x2249 or email me at ereyes@ntnissan.com. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

Jimmy was good and kept us informed. But, we are truly disappointed with Nissan and your dealership. We have two 2020 Sentras that we bought from your dealership in 2021. The locks have More

by theclansullivan
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Jan 16, 2024 -

Nissan of Torrance responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Based on your description of the reoccurring issue with the locks, it sounds like a manufacturing concern. As a dealer we always have our customers best interest at heart; however, based on this situation contacting Nissan Consumer affairs is what we would recommend. We are the selling dealer; however, we only sell and service if there is a manufacturing issue that must be brought to Nissan (Manufacture). We are truly sorry this has been an issue for not just one of your vehicles but for multiple vehicles. If you wish to further discuss, please contact us at 310-536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

Good and quick servicing + repairs of my car. However, one of my hubcaps was lost when the car was test driven, I am still waiting for the replacement. I am not getting updates... More

by BLACOMBE31
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 16, 2024 -

Nissan of Torrance responded

Hello, thank you for your feedback. I am sorry to hear that your hubcap went missing after the test drive. Please contact me at ereyes@ntnissan.com and provide your contact information, so that I can follow up with Chris on the status. I look forward to having this resolved for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

I was satisfied with my service. I received a written report which I appreciated. Things went well More

by JDMARTI12
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 16, 2024 -

Nissan of Torrance responded

Hello, your satisfaction is our top priority. We are glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

My experience was great. My needs are always met. Even when I have a new concern the day of my appointment, Chris made sure to make a note of it and get it looked at. Thank y More

by MANDI02696
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 16, 2024 -

Nissan of Torrance responded

Hello! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

Akin to waiting at an airport terminal. When I arrived for my appointment I was told by Mr. Figueredo, when asked how long will it take, his response was 1 1/2 hours. I patiently waited and More

by ARTOFCHOMICK
Recommend Dealer
Yes
Employees Worked With
The associate's name is Christop Figueredo.
Jan 16, 2024 -

Nissan of Torrance responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

I had a great experience with Jimmie. My service was simple, easy, and quick. All my concerns with the care were addressed, and my service was completed quickly. More

by GENASWILSON
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Jan 16, 2024 -

Nissan of Torrance responded

Hello, we are very happy to have provided you with such a positive and quick experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

Every time am there , the service is always in the good way to inform the status definitely it's all good More

by EZEQUIELMDZ6971
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Jan 16, 2024 -

Nissan of Torrance responded

Hi Ezequiel! We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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