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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,291 Reviews

2,291 Reviews of Nissan of South Bay - Service Center

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January 17, 2024

Very busy and prompt service I arrived early and they squeezed me in Better communication More

by K_MCCULLOCH25
Recommend Dealer
Yes
Jan 18, 2024 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 17, 2024

So far really great Thank you I love the customer service you offer Always ready to help More

by MISBEBES95
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Jan 18, 2024 -

Nissan of Torrance responded

Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 17, 2024

Good service nice people The service was great and I really appreciated how helpful The service was great and I really appreciated how helpful the employees were More

by LIDIAMANCIA84
Recommend Dealer
Yes
Employees Worked With
No remember
Jan 18, 2024 -

Nissan of Torrance responded

Hi Lidia! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 17, 2024

I took the car in because Jimmy determined that the transmission was still under warranty and the mechanic said it was making a noise. It was because of Jimmy's good work that this transmission work go More

by DFRIEDMAN4
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Jan 18, 2024 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 17, 2024

Excellent fast service Words cannot express my feelings nor reflect like a mirror my overjoyed oil change experience. More

by RBSUBARUPARTS
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Jan 18, 2024 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! It's experiences like yours that really keep us motivated! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 17, 2024

4 A good place to get your Nissan serviced And it's in Torrance and not too far from LA More

by jbcruz0209
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Jan 18, 2024 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 16, 2024

Accessories were added into price that wasn't there, then was told that the security plus was on special for $1698 but was charged $3222. She informed me that they will cut me a check for 1,468 but but still More

by RAMOSBE
Recommend Dealer
No
Employees Worked With
Lily Banda
Jan 18, 2024 -

Nissan of Torrance responded

Hello Belinda, we regret to hear that you are displeased with your recent experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve. If you wish to further discuss your concerns, please contact us at your earliest convenience. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 16, 2024

Top off as my number one to go or my services. I was treated like family. And my service was done fast and clean. More

by AVILAJUAN9193
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Jan 18, 2024 -

Nissan of Torrance responded

Hello Juan, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 16, 2024

Dealership has worked very hard to get my car what it needs and were willing to work with me for pricing and I am grateful for their attention to my cars needs. I feel like I can entrust Torrance Nissan More

by DROPDEADTANYA
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 18, 2024 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 16, 2024

Mark quoted me estimated times for completion three separate times during my service appointment, and the service department didn't meet a single one of those estimates. Each one was short by at least More

by John.pierson
Recommend Dealer
No
Employees Worked With
Mark
Jan 18, 2024 -

Nissan of Torrance responded

Hello John, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

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