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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,289 Reviews

2,289 Reviews of Nissan of South Bay - Service Center

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March 08, 2024

Yall are some liars . Recommended parts I don't need yall should be ashamed of yourselves..yall should Recommend I buy brake pads ,filter and brake fluid myself to save mo More

by IANHASSMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mandez
Mar 13, 2024 -

Nissan of Torrance responded

Hello Ian, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. If you wish to further discuss, please contact us at 310-536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 07, 2024

I had a positive experience at Nissan of Torrance, appreciating the excellent dealership atmosphere. Manny provided exceptional customer service, and the pricing was quite reasonable. However, I would More

by Abdullah ibrahim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 13, 2024 -

Nissan of Torrance responded

Hello Abdullah Ibrahim, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2024

told to go in for oil change at 8am so i could leave sooner stays 2 hrs and 30 mins for an oil chane was told repeatedly my car would be ready soon but then was finally told a truck had been blocking my More

by GARCIACHRISTIAN2301
Recommend Dealer
No
Mar 08, 2024 -

Nissan of Torrance responded

Hello Christian, we strive for 100% satisfaction, and we regret to find out that this was not the case. I did speak with your service advisor, and he did take full accountability for your visit. Although we are disappointed, we did take this opportunity to coach Mark, to prevent issues like this fro m happening again. We understand you are displeased with your visit; however, we ask that you please give us another opportunity. If you are willing, we would be happy to offer you a complimentary oil change, if you wish to further discuss please contact me at ereyes@cam-usa.com. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2024

Friendly, professional and prompt It was helpful to be able to schedule an online appointment for the same day. The process was easy and fast. More

by BETGARCIA21
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 08, 2024 -

Nissan of Torrance responded

Hi! Thank you for sharing this feedback with us. We are happy to hear that booking an online appointment was a smooth process. We are happy to hear that you enjoyed your visit, and the overall process was easy and fast. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2024

Professional staff. Chris and Manny are my go to service advisors. Love the ability to use Lyft to go home instead of eating at the dealership. More

by MNYMIKE09
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 08, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your positive feedback! Glad our team could accommodate you with transportation. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2024

My experience was great. Good service since I arrived and then many help me a lot More

by JLISOFE1
Recommend Dealer
Yes
Employees Worked With
With Many
Mar 08, 2024 -

Nissan of Torrance responded

Hello, thank you so much for your high rating and positive feedback! We are happy to hear that Manny was very helpful. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2024

Came in on my appt. A man helped me right away. Took my information and said it would take a couple of hours,which it did .i.left came back and my truck was looked at an More

by RIRICHARD86
Purchase Time
Recommend Dealer
Yes
Mar 06, 2024 -

Nissan of Torrance responded

Hello Richard, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2024

Scheduled appointment online very easily, Mark explained everything, car was done very quickly and was washed More

by JMIWAMOT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Mejia
Mar 08, 2024 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! We are glad to hear that booking an appointment online was easy. Mark is a great part of our team, and it is reviews such as yours that keep us all so motivated. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2024

My experience with the dealership is always is excellent and the service is great thanks to Richard and the rest of the team. More

by C1207R
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Mar 06, 2024 -

Nissan of Torrance responded

We are so pleased you enjoyed your visit to Nissan of Torrance! Thank you again for leaving us this response! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 02, 2024

Jimmy kept contact throughout the whole time the car was in for service. Everything that was discussed was addressed and more More

by Hectorvargasjr86
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Mar 06, 2024 -

Nissan of Torrance responded

Hello Hector, thank you for the high star rating! We truly appreciate your feedback. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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