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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,412 Reviews
Call Service Center (310) 536-4000

2,412 Reviews of Nissan of South Bay - Service Center

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September 03, 2024

Love the service and the communication. Jimmy is great. The only thing is the coffee. It would be great if you provide some real coffee. Thank you. More

by Ren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Nissan of Torrance responded

Hello Ren, thank you; we appreciate your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 03, 2024

The respresentative I worked with was very kind and knowledgeable. Despite having an appointment, service took almost 5 hours. More

by CSANDER1328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
Report | Print
Sep 06, 2024 -

Nissan of Torrance responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 02, 2024

From the moment I drove up I was recognized and treated with respect. The gentleman that helped me out of my car was professional and and kind. The services agent was perfect!!! More

by NLAMBERT324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Nissan of Torrance responded

Hello, thank you for your excellent feedback. We are happy to hear that you were greeted promptly and treated with respect. Our goal is to provide top quality service to our customers and are glad your visit was the case. Thank you for taking the time to leave a review. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 02, 2024

Awesome sales staff with great skills and knowledge of Nissan vehicles. I am very grateful for the services they provided me. Excellent customer service and care! More

by LLOBO78
Recommend Dealer
Yes
Employees Worked With
Edward Madrigal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Thomas
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Sep 06, 2024 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 02, 2024

All my needs were taken care of. No complaints. Good service, good customer service. Thanks More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell
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Sep 06, 2024 -

Nissan of Torrance responded

Hello Robert, we are glad to hear that your needs were taken care of, and good customers service was provided. We truly appreciate your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 02, 2024

Very easy to schedule a appointment, due to a recall pending. Car was ready before the time. More

by NUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 01, 2024

Christian and Jesus were both courteous and patient and knowledgeable about all Nissans. I love my new 2024 Nissan Altima 2.0 SR. Very comfortable and drives and feels like the Mercedes I used to drive y More

by MAGGIEGAB
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Herrera, Jesus Duarte
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Sep 06, 2024 -

Nissan of Torrance responded

Hi Maggie, congratulations on your brand-new 2024 Nissan Altima and welcome to the Nissan of Torrance family. We are happy to hear that Jesus and Christian were both courteous, patient and knowledgeable. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 31, 2024

I’ve never meet such a hard workeing man than Richard Burn great representative he’s very calm and very patient with customers I never walk away unhappy because the performance maintenance is the best. More

by sheiladouglas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandez Jones
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Sep 06, 2024 -

Nissan of Torrance responded

Hello Sheila, thank you for your kind words regarding your experience with Richard. We feel lucky to have a team member like Richard on our team. It is feedback like yours that keeps us all so motivated. Our team at Nissan of Torrance looks forward to your next visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 30, 2024

Service was fast and excellent. Workers were great and easy to work with. They did a great job More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name in service
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Sep 06, 2024 -

Nissan of Torrance responded

Hi, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could provide a great and easy experience for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 30, 2024

Thank you for the efficient oil change and the great price too. I appreciate it. More

by catherinemcfarlane@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Nissan of Torrance responded

Hello Catherine, thank you; we appreciate your feedback! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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