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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,285 Reviews
Call Service Center (310) 536-4000

2,285 Reviews of Nissan of South Bay - Service Center

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June 02, 2024

The workers at Nissan have shown me great customer service!! They have earned my trust. Thank you Manny and everyone at Nissan Torrance!!! More

by RoseHoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
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Jun 05, 2024 -

Nissan of Torrance responded

Hi Rose! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 01, 2024

Bien pero en los últimas visitas me a atendido Michael y es una súper persona y muy buena gente más como Michael More

by GISELABELENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Machel
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Jun 05, 2024 -

Nissan of Torrance responded

Hola Gisela, gracias por tus excelentes comentarios sobre tu reciente experiencia con Michael. Estamos muy orgullosos de tener a alguien como Michael en nuestro equipo de Nissan of Torrance. Hasta la proxima! Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

May 31, 2024

Service is a snake. i would never use them again. I did not have a good experience with them! More

by ROBINSON.BARBARA2626
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Report | Print
Jun 08, 2024 -

Nissan of Torrance responded

Hi Barbara, we regret to hear that you are displeased with your recent experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Nissan Of Torrance (310) 536-4000 x2225 or x2249

May 30, 2024

Service was great and efficient. I received my car at the promised time. Didn’t have to wait long More

by Mymy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jun 08, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your excellent experience. Our team strives to provide great and efficient service and are glad that your visit was the case. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2024

Very long wait time for an oil change and tire replacement. Waited 6hours for that More

by DWAINE1328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Burns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Nissan of Torrance responded

Hello, thank you for taking the time to provide us with your feedback. I did speak with your Advisor and stated we tried getting you in and out as quickly as possible. Our busiest days are on Friday and Saturdays; however, we do our best to try to accommodate our walk-in customers. We will continue to use our customers feedback to improve. Thank you and take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2024

I like to bring my 2 Nissan cars here for service because of their excellent service. They are very helpful and professional. Manny is great and knowledgeable. More

by SBURGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
May 29, 2024 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2024

Manny was very helpful and my car was ready when he said and they washed my car,great service More

by JAMESVPICARELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
May 29, 2024 -

Nissan of Torrance responded

Hello James, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2024

The dealership reached out because my car needed maintenance and I was able to make an appointment. I dropped off my car with Michael, he was quick and helpful. He gave me my price and when my car w More

by SABRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 29, 2024 -

Nissan of Torrance responded

Hi Sabrina, we are very happy to have provided you with such a positive and quick experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 26, 2024

Manny was awesome! He was very kind, helpful and kept me posted as the repairs were being made. More

by DIANEREED0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
May 29, 2024 -

Nissan of Torrance responded

Hi Diane, thank you so much for your positive comments about Nissan of Torrance! If you're ever in need of more help, please let us know! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 24, 2024

Worst service ever. Worst service advisor. They couldn’t repair my car but I was charged a lot. The service engine light came back on my way home from Nissan. I want More

by SEASIDE1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Nissan of Torrance responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (310) 536-4000 x2225 or x2249 when you have a chance. Thank you, and we look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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