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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,420 Reviews
Call Service Center (310) 536-4000

2,420 Reviews of Nissan of South Bay - Service Center

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October 31, 2024

Richard was very helpful and thuroughly explained what could be the issue with my car. Also follows up and communicates well. More

by JADADEAN1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Nissan of Torrance responded

Thank you again for taking the time to let us know how we did. We are happy to hear that Rick communicated well with you. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 30, 2024

Jimmy was very friendly and helpful! ! Great customer service. Will return for another oil change!! More

by ROSEANNA1MCLUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Nissan of Torrance responded

Hi Roseanna! Thank you so much for your positive feedback! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2024

Muy amabres todo su personal y a la. hora de alguna duda saben muy bien como aclararla More

by Lidia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Nissan of Torrance responded

Hola Lidia, muchas gracias por sus excelentes comentarios sobre su reciente experiencia con nuestro departamento de servicio. Estamos aqui para lo que se le ofresca. Hasta la proxima, se cuida! Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

October 29, 2024

Rick Burns has always been very professional, courteous and helpful. Compared to other dealership advisers,, he’s been the best. More

by vicarizpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

Hello, thank you so much for your high rating! Reviews like this give us motivation and help us ensure we provide high-quality care. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2024

Excellent customer service by Richard Burns. He has great attention to detail. Always a pleasure to bring my car to him. He takes good care of his customers. Thank you. More

by MKELSEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2024

The team serviced my vehicle and made sure it was vacuumed, washed, and ready to hit the road again. More

by MARCUSMOSSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Nissan of Torrance responded

Hello Marcus, we're so glad that we were able to go above and beyond your expectations! It is our top priority to deliver your vehicle in tip top condition. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 27, 2024

Serviced my 2016 altama and was very pleased with the customer service and I'm ready for a trade in More

by Gerald Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

Hello Gerald, thank you; we appreciate your excellent feedback! Our team would be happy to assist you with the trade in process and the purchase of your new vehicle. Please contact us directly so that we can further assist you. We look forward to hearing from you soon. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2024

Staffs are accommodating. Hoping that customers can see how the job or services are done during the whole period. More

by GARYD6423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

Hello Gary, thank you for your feedback as it allows us the opportunity to improve. I am glad to hear that our team was accommodating. I am not quite sure I understood your request to see how the work is done as it would be a liability to have you in the shop; however, if you have questions regarding the work performed our team would be happy to answer any questions you may have. Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 25, 2024

Richard was great he give to me a lot of information about my problem with my car More

by HA6156047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2024

The Nissan dealership took great care of my vehicle,changed my brakes,alternator and battery,my vehicle was up and running well again.👌 More

by RRANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Oct 26, 2024 -

Nissan of Torrance responded

Hello, we always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan off Torrance! Our ultimate goal is to ensure that our customers vehicles are running in tip top shape. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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