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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,275 Reviews

2,275 Reviews of Nissan of South Bay - Service Center

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February 12, 2025

Mr. Burns is a pleasure to work with. He is professional, knowledge, patient and always greats you with a smile. More

by DAHILL143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this wonderful feedback. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 12, 2025

Very clean customer service is great very helpful straight and to the point with the care of my car and myself Richard was the best More

by NBB7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Nissan of Torrance responded

Hello, we really appreciate your excellent feedback! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

Awesome customer service and on point for your car needs an works well with the pricing More

by REICOWN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

My dad said he was very helpful and friendly. Helped with all his questions that day More

by Jessica_Yael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Nissan of Torrance responded

Hi Jessica, we are happy to hear that your dads' questions were all answered during his service visit. If he needs any further assistance our team at Nissan of Torrance is happy to help. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

My experience at Nissan of Torrance is always great! Its the only place I trust for fast, efficient service! More

by Aurelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Nissan of Torrance responded

Hello Aurelio, thank you for choosing Nissan of Torrance for all of your vehicle's needs. We appreciate your excellent feedback! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

Helpful and quick service. Received an oil change for my appointment date and was satisfied with my service More

by BAILEYHOMAN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Nissan of Torrance responded

Hi Bailey, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 11, 2025

Great service! The Service Department able to perform the work that my wife’s Sentra needed. More

by PAULKARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Nissan of Torrance responded

Hello Paul, we are glad that our team was able to perform the necessary services for your wife's Sentra. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2025

I am very satisfy with the overall service provided by Capri, she was very helpful and and payed attention to the issues that my vehicle experienced, the communication was outstanding as well and my vehic More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Hello, thank you for providing such fantastic feedback about your recent service visit. Our team focuses on customer service and are glad to hear that Capri was fantastic to work with. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2025

As soon as I walked into my appointment I was acknowledged immediately by name. Richard was absolutely amazing, his professional and knowledgeable, a true asset to your organization. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2025

I brought my car in for emissions hose. They said they fixed it after 4 days and $500 in rental car when i received my car it smelled like gas was being pumped into drivers cabin. Horribl More

by Cindy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Hello Cindy, we are truly disappointed to hear that your experience was not to your satisfaction. We understand how important it is to have strong communication, and it is unfortunate that we fell short. I will use your feedback to coach our team as we strive to provide top quality service and falling short is unacceptable. Kind Regards, Elizabeth Reyes Customer Relations Manager