Nissan of South Bay - Service Center

It was a great experience. I was able to make a same day appointment. It took an hour and a half. I was greeted by Capri very kind very professional and I appreciate my servic I was able to make a same day appointment. It took an hour and a half. I was greeted by Capri very kind very professional and I appreciate my services and the deals I received on that day. More

The service department provided great service, and I also had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an amazing deal from Torrance Nissan, my experience was almost ruined by Lily Bandea. She had a negative attitude and seemed to struggle with basic computer tasks, which resulted in a significant waste of time for me. Instead of efficiently printing the necessary paperwork, she repeatedly called people over the phone for assistance and tried multiple printers before finally resorting to using a computer directly connected to a printer. This prolonged my wait, as there were three people ahead of me, and I ended up staying at the dealership from 10 am until almost 9 pm, despite being ready to make my purchase at 1 pm. It was frustrating to encounter a situation where there were plenty of staff available to sell and service cars, but only one person handling the finance department with a terrible attitude. More

I visited this dealer for a recall service. I had a previous recall done here but the records got screwed, however, they took a look at that previous recall and the new one just to make sure. I I had a previous recall done here but the records got screwed, however, they took a look at that previous recall and the new one just to make sure. I added a service package that included oil change, tire rotation, multipoint inspection. I was happy I did the multipoint inspection as it shed light on a bunch of things I should take care of on the car. Of which one item (brake pads and rotor replacement) I took care of the following day. I’ve opted to space out the rest of the service items but all in all I felt taken care of. More

Horrible customer service, total lack of communication and consideration on multiple occasions. Very very rude and consideration on multiple occasions. Very very rude More

The car maintenance I get is always great here Marcell was the agent who helped me was friendly and made sure my car needs were met. was the agent who helped me was friendly and made sure my car needs were met. More

I've bought 5 cars from them and even sent friends and family.due to them not letting you leave with out a car and giving you the best deal ever. family.due to them not letting you leave with out a car and giving you the best deal ever. More

Great working with Rick. Top notch customer service consistently. Work was done quickly and efficiently. Much appreciated! Top notch customer service consistently. Work was done quickly and efficiently. Much appreciated! More

They're very polite don't they don't keep you waiting and everything is done in a timely manner everything is done in a timely manner More

Torrance Nissan is top notch. I called to set up a recall repair appointment .Service receptionist verified that the parts needed were available and told me to come in the next da I called to set up a recall repair appointment .Service receptionist verified that the parts needed were available and told me to come in the next day. Very professional and convenient. Richard Burns in service had the recall repair done quicker than I expected and communicated with me thru out the process. I will be returning and will be referring family and friends. Thank you! More

Great service from jimmy, always so helpful and has great communication, always going above and beyond to make my experience better each time communication, always going above and beyond to make my experience better each time More