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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,420 Reviews

2,420 Reviews of Nissan of South Bay - Service Center

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December 06, 2024

Horrible Service! I would not recommend to anyone to come to Torrance Nissan! I’ll take my car elsewhere because of the bad service! More

by RAYMONDSABLAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Nissan of Torrance responded

Hello Raymond, we tried looking you up in our database and based on your username, we can't find a match. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 06, 2024

Richard was very helpful and accommodating, as well as a great conversationist. I would go back to see him. More

by SAMIRITANI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 05, 2024

I recently visited the dealership for an oil change, and I had the pleasure of being assisted by Richard. Even though it was a busy Saturday, Richard went above and beyond to provide exceptional service. He More

by T.Ide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Nissan of Torrance responded

Hello, we're so glad that Richard was able to go above and beyond your expectations! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 05, 2024

Friendly. kind and exceptional staff. They made me feel comfortable. Keep up the good work. More

by DAMORRIS3691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Nissan of Torrance responded

Hello, we are glad our team was friendly and kind. Our team is happy to hear we could help make you feel comfortable during your visit. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 04, 2024

Courtesy, friendly, helpful, and a pleasure to bring my SUV's to Nissan Torrance. I will continue to shop at Nissan Torrance. More

by Henry Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Nissan of Torrance responded

Hello Henry, we sincerely thank you for the positive review and truly appreciate your continued business. Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 04, 2024

First time here and I like it. The only thing I can say maybe put a sigh where the line start for the service. I was kink of lost. More

by ORELLANAALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Nissan of Torrance responded

Hello Alma, thank you for taking the time to tell us about your recent experience with us. We will make note of that as your feedback is important and allows us the opportunity to improve. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 03, 2024

Jimmy wad very professional and courteous. He explained the repair and contacted me when the repair was completed. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback about your recent service visit. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 03, 2024

Service providers are Knowledgeable and helpful. I am glad I got the warranty! Got in and out in one day. More

by WITZROCHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Nissan of Torrance responded

Hello, thank you so much for the excellent feedback and your high star rating! We are happy to hear that our team is helpful and knowledgeable. It is also a huge plus to hear that our team got you in and out. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 02, 2024

The people who work there are always professional and also kind. The waiting area is clean and so are the restrooms. There’s machines for free coffee and tea and they provide sweeteners and creamers and More

by RUMJUNGLEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. I will address our seating area as comfort is important while our customers wait. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 29, 2024

Marcel was the best he kept me informed of the process of my vehicle and the all the text messages. Also the prompt timeless of completion of the work done. Thank you Marcel. Marcel is thumbs 👍 up in my b More

by DERISETTE.HENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Nissan of Torrance responded

Hello Derisette, reviews like this give us motivation and help us ensure we provide high-quality care to our customers. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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