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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,277 Reviews
Call Service Center (310) 536-4000

2,277 Reviews of Nissan of South Bay - Service Center

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October 12, 2024

Great job and fast. Sent a video to explain the issues, very helpful to understand. More

by Shannon Hambly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Nissan of Torrance responded

Hello Shannon, we are so pleased you enjoyed your visit to Nissan of Torrance! We are happy that you appreciated the video that was sent by our technician to provide you with a better understanding of the required services/repairs. Thank you again for the great review! Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

I was there early for my appointment and they took me in and got me out in less than an hour as promised. More

by ITSJONATHANONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Hello Jonathan, we really appreciate your excellent feedback! We are happy to hear that our team was able to get you in and out in less than 1 hour as promised. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

Mr Burns is very knowledgeable when it comes to what works best with our vehicle, never over sells, always, courteous and pleasant More

by ANGELGROMERO.72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Hi Angel! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. It is always great to hear that Richard is knowledgeable, courteous and pleasant. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

Great staff and service my vehicle really fast. I would definitely return here again. Wonderful sales department also. More

by JR.ENRI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hello Jose, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

Great dealer ship. They are accommodating and quick to help. Great customer service, they are quick to give feedback and keep you updated. More

by 9519JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hello, we're so glad that our team was accommodating and quick to help. Providing excellent customer service is our top priority so receiving this kind of feedback is so rewarding and important to our team. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

I had a wonderful experience and great customer service overall. Everyone is was kind and knowledgeable More

by Samone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hello Samone, thank you; we appreciate your wonderful feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

The personnel was very helpful and honest that is a plus when I take my vehicle to a mechanic, thank you all. Great job. More

by NOEMI57HILDAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 13, 2024 -

Nissan of Torrance responded

Hello Noemi, thank you for taking the time to share your experience with our service department. We are happy to hear that you found our team helpful and honest. Your trust in our technicians is incredibly important to us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

I appreciate the great communication, quick work, and how conveniently located the dealership is. Thanks! More

by SHANAROSE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Nissan of Torrance responded

Hi Shana! Our team is happy to have provided great communication and to have provided quick service. We truly appreciate your positive review about your recent experience with us! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2024

I am very pleased with the great customer service I received at this dealership. Marcell & Jimmy in the service were especially great! More

by Barbara Addison
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hi Barbara, thank you for taking the time to leave a review for us at Nissan of Torrance. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2024

It was great and they did wonderful service on my car and it was fast. More

by Hailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hello Hailey, thank you for sharing your positive experience! We are glad we could help provide wonderful and fast service! Kind Regards, Elizabeth Reyes Customer Relations Manager

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