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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,410 Reviews

2,410 Reviews of Nissan of South Bay - Service Center

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November 30, 2021

Service department is great . Quick in and out , keep Service department is great . Quick in and out , keep owner informed on any additional maintenance . Rick Burns is a way cool guy ! More

by XENA315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burns
Dec 05, 2021 -

Nissan of Torrance responded

Hi Xena315, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 30, 2021

Quick and friendly service! Free Uber rider to the mall while we waited. Great experience overall. More

by DOMINGUEZJO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 05, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 29, 2021

Buenos precios servicio Buen atencion cervicios de caffe u agua mientras Se espera el cervicio More

by Jose Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Dec 01, 2021 -

Nissan of Torrance responded

Hello Jose, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 29, 2021

Did not follow up. Didn’t complete all service required. Very expensive and didn’t offer any further advice. More

by MHIGAREDA103108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas
Dec 16, 2021 -

Nissan of Torrance responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (310) 536-4000 x2225 to discuss this further.

November 27, 2021

I got professional service with professional service writer. All done on time and very efficiently More

by SZYMANSKI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 27, 2021

Everyone was very polite and professional. They clearly wanted me to have the best experience at their dealership. More

by ARTISTSAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
Dec 01, 2021 -

Nissan of Torrance responded

Hello Artistsac, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 27, 2021

I have only one thing to say, I love the service. The place is clean . No hard sale just very helpful advice. See you there. More

by PAULINEPORTER635@yahoo .com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Dec 01, 2021 -

Nissan of Torrance responded

Hi Pauline, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not 100% satisfied with your visit. Your comments are very positive but unfortunately a 3 out of 5 is unsatisfactory for us. We would like a better understanding of your overall experience. If you are willing to discuss please call me at 310-536-4000 x2249 or for a quicker response you can email me at ereyes@ntnsissan.com. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 25, 2021

Great at scheduling and service but work ran late due to equipment breakdown so we had to wait longer. More

by GENNADY.PAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Dec 01, 2021 -

Nissan of Torrance responded

Hello, we apologize for the extended wait time, we appreciate you being patient. We appreciate your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 25, 2021

THIS SPOT IS THE GREATEST. VERY NICE AND HONEST STAFF. GREAT WORK AND A NICE ATMOSPHERE. CRIS IS AWESOME AND EXTREMELY ATTENTIVE TO YOUR NEEDS. AND THEY MAKE SURE YOU LEAVE OUT OF THERE FEELING SATISFIED More

by ANGIEANGIEBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Nissan of Torrance responded

Hi Angieangiebee, thank you so much for your positive comments about Nissan Of Torrance! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 25, 2021

The dealership is cool. They tend to play the music too loudly while the tv is on. Also, my appointment took about 2 hrs which I don’t know if that is usual or because of lack of employees. Again, when I p More

by D SANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Dec 01, 2021 -

Nissan of Torrance responded

Hello, thank you for taking the time to tell us about your recent experience. We unfortunately have no control over the Nissan one to one rewards program but will for sure address your concerns at our next meeting with our One-to-One Rep. We have been shorthanded and are currently working on staffing ourselves properly to better accommodate our customers' service needs. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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