Nissan of South Bay - Service Center

I’m on my 6th Nissan and have taken most of them here for service. I always expected to pay more, but felt the recommendations were legitimate and fair. I went in just for an oil change. They recommended tra service. I always expected to pay more, but felt the recommendations were legitimate and fair. I went in just for an oil change. They recommended transmission and coolant exchange and new cabin and engine filter. Not unreasonable at 55K miles, but for $1000! The transmission quote was for a CVT, which my pathfinder doesn’t even have. When I went to pick up the car, Jimmy wasn’t even there and it took another 1/2 a hour just to get it brought out. Sad to say, I will not be going back. More

Great service. All concerns were attended and resolved. Service delivery was quick and vehicle repairs done clean. All concerns were attended and resolved. Service delivery was quick and vehicle repairs done clean. More

I scheduled my appointment the day prior and everything went as planned, Jimmy (my service representative for the day) kept me updated on everything that was going on. He was generous enough to show me a v went as planned, Jimmy (my service representative for the day) kept me updated on everything that was going on. He was generous enough to show me a video of what he seen as well as what he recommended. The fact that he didn’t proceed with any costly repairs without my consent is what amazed me. Nissan Of Torrance has great staff ready to support your car needs. More

I was impressed with how smooth the process was from getting information, to booking an appointment, to getting the service done. The day of the appointment was better than expected. Thank you to Chris getting information, to booking an appointment, to getting the service done. The day of the appointment was better than expected. Thank you to Chris for getting me checked in quickly and getting my car back to me quickly. The technicians took care of more than I planned. Happy to get everything done in one visit. An overall great experience. I especially appreciated being met in the parking lot to make sure I knew where I was going. The same employee returned my keys. Not sure of his name, but thankful for him. More

My service advisor Capri, was extremely knowledgable about my vehicle as she explained what was still covered under the manufacturer warranty. I was able to get the necessary repairs done for my Nissan about my vehicle as she explained what was still covered under the manufacturer warranty. I was able to get the necessary repairs done for my Nissan Altima, free of charge. Torrance Nissan has the friendliest employees but Capri really went above and beyond for me. Thanks again Capri. More

I am please with the service I received from Nissan of Torrance. This time I was kept informed with the status of my car. Awesome service! Torrance. This time I was kept informed with the status of my car. Awesome service! More

Richard always giving the 100 plus of customer service. Making sure all is done accurate Making sure all is done accurate More

It just seems to take a long time for the car to be serviced. An oil change (which was not the purpose of the last visit) should not take over 2 hours. I felt fortunate to be dealing with Richard, thou serviced. An oil change (which was not the purpose of the last visit) should not take over 2 hours. I felt fortunate to be dealing with Richard, though. Very competent More

Dealership is always helpful and informative. Employees are always accommodating. Would recommend to other people. Employees are always accommodating. Would recommend to other people. More

The only reason I go here instead of Gardena is because of their Uber/Lyft program. However, the service advisor told me they don’t do it for oil change only-this is after I declined all the services he re of their Uber/Lyft program. However, the service advisor told me they don’t do it for oil change only-this is after I declined all the services he recommended. Not only that, he opened my car’s hood and removed some tube to show me my engine air filter. I told him I won’t do the air filter change. When I got home I saw the plastic tube somewhere else. He didn’t even put it back. Very rude guy. Unfortunately, this is the same guy who kicked me out of the dealership few years back for not having an appt. This dealership needs better seevice advisors. More