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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,276 Reviews
Call Service Center (310) 536-4000

2,276 Reviews of Nissan of South Bay - Service Center

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November 24, 2024

I come here for my vehicle's maintenance and it has always been a positive experience! More

by Gee310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2024

The experience I had was excellent for servicing my truck. It took about the expected amount of time, and Richard explained everything to me. Also, when I got my truck back, it was very clean. I was pl More

by LAKER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Nissan of Torrance responded

Hello, thank you for the excellent 5-star review; we are happy to pass along your comments to the team here at Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 23, 2024

Buen servicio solo que cuando ahí que confirmar la cita no sabía español gracias a jimmy muy bueno el More

by Maria Silvia Ruvalcaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Nissan of Torrance responded

Hola Maria, muchas gracias por sus comentarios sobre su reciente visita a nuestro departamento de servicio. Nos da mucho gusto saber que Jimmy la atendio bien. Hasta la proxima, se cuida! Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

November 22, 2024

He is nice and very accomodating. He explain everything all the recommendation that we need to do to my car... More

by JONJONSTAANA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Nissan of Torrance responded

Hello Jon, thank you for your kind words and this wonderful review! We truly appreciate your business and support. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 21, 2024

I appreciate Chris for always taking care of my vehicle and showing me all legit work that needs to be done. This dealership knows how to treat their customers. More

by KEITHGIVAN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Nissan of Torrance responded

Hello Keith, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 21, 2024

Service was great, the guys stood behind their promise to fix my vehicle and help with my insurance. More

by Letty Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Nissan of Torrance responded

Hi Letty, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations and help fix your vehicle as promised. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 20, 2024

Everything it was good! ! Richard was really nice and very helpful!! Thank you Richard for your business!! More

by HELLOCATALINA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Nissan of Torrance responded

Hello Catalina, thank you for sharing your positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 19, 2024

What’s the point of making an appointment if you still take 2+ hrs to do an oil change More

by GUDINOCRYSTAL21
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Nissan of Torrance responded

Hello Crystal, we understand that when you make an appointment you expect a timely service, and we strive to meet those expectations. While we aim to complete oil changes efficiently, several factors contribute to longer wait times. In addition to your oil change, our technicians perform a multi-point inspection, a battery check and a car wash. These extra steps are intended to enhance your overall experience but can also extend the duration of your appointment. Your feedback is invaluable in helping us improve as we are continuously looking for ways to minimize wait times. If you have any further concerns or questions, please feel free to reach out to us at 310-536-4000 x2225 or x 2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 19, 2024

Excellent experience. Chris was very attentive to our needs and explained everything in detail. Will certainly continue coming back for servicing in the future. More

by BRADMAURER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Nissan of Torrance responded

Hello Brad, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you; we appreciate your excellent feedback! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 17, 2024

Don't like customer service waste to much time and don't explain well what is it More

by babel1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Nissan of Torrance responded

Hello, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you. If you are willing, please contact us (310) 536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

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