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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,276 Reviews

2,276 Reviews of Nissan of South Bay - Service Center

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December 03, 2024

Jimmy wad very professional and courteous. He explained the repair and contacted me when the repair was completed. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback about your recent service visit. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 03, 2024

Service providers are Knowledgeable and helpful. I am glad I got the warranty! Got in and out in one day. More

by WITZROCHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Nissan of Torrance responded

Hello, thank you so much for the excellent feedback and your high star rating! We are happy to hear that our team is helpful and knowledgeable. It is also a huge plus to hear that our team got you in and out. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 02, 2024

The people who work there are always professional and also kind. The waiting area is clean and so are the restrooms. There’s machines for free coffee and tea and they provide sweeteners and creamers and More

by RUMJUNGLEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. I will address our seating area as comfort is important while our customers wait. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 29, 2024

Marcel was the best he kept me informed of the process of my vehicle and the all the text messages. Also the prompt timeless of completion of the work done. Thank you Marcel. Marcel is thumbs 👍 up in my b More

by DERISETTE.HENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Nissan of Torrance responded

Hello Derisette, reviews like this give us motivation and help us ensure we provide high-quality care to our customers. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 28, 2024

Jimmy was very professional and knowledgeable. He took care of my needs. I want him everytime I have to come in. More

by MICHALBLAZIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! When you call in for your next appointment be sure to ask for Jimmy. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 28, 2024

Great experience Marcell service tech. kept his word on fixing my car, second day still good. More

by FERNANDEZALFREDO235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Nissan of Torrance responded

Hello Alfredo, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 28, 2024

Very good and supporting. The staff are very kind. They solve any issue in short amount of time More

by POURYATORABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 26, 2024

Still have the problem my radio make that scratching sound it's beeing 3 times More

by vincegarcia765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Nissan of Torrance responded

Hello Vince, we would like to address your concerns. Please reach out to us directly at (310) 536-4000 when you have a chance. Thank you, and we look forward to hearing from you.

November 26, 2024

Richard was very helpful with the service I needed. Will come back to get my car serviced More

by RUNSTERLOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Nissan of Torrance responded

Hello, we really appreciate your excellent feedback! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2024

Chris is ALWAYS a delight to work with and service the service on my vehicle is always beyond expectation. Thank you Nissan of Torrance! More

by Gee310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Nissan of Torrance responded

Hello, we're so delighted to hear that Chris goes above and beyond your expectations! Reviews like this keep us motivated to continue providing excellent customer service. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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