Nissan of South Bay - Service Center

Not a great experience . No communication to me about the status of my cars issue 11 hours to change the oil check my brakes Will be looking for another dealership to take No communication to me about the status of my cars issue 11 hours to change the oil check my brakes Will be looking for another dealership to take my car to More

Great service, my service advisor is amazing at communicating. Before we left for a family road trip to mammoth she made sure our recalls and our service was completed in one day. Excellent custome communicating. Before we left for a family road trip to mammoth she made sure our recalls and our service was completed in one day. Excellent customer service from booking the call to picking up the car. More

My service advisor Yvonne provided excellent customer service and made sure my car was taken of service and made sure my car was taken of More

Went for the promotion for the oil change and tire rotation. Also my car is a recall as well, I was concerned about an engine light being on and was told by staff they would check my car overall . Soo rotation. Also my car is a recall as well, I was concerned about an engine light being on and was told by staff they would check my car overall . Soon as I left the light was still on and figured they must have checked if not they would have told me something . So a bit disappointed by that I gotta take somewhere to get it checked when I didn’t get properly checked since I didn’t mention it More

Excellent 😊, customer service! Chris from the service department was very helpful and kept me posted on the status of my car! I will continue bring my 2 Nissan cars to Torrance N Chris from the service department was very helpful and kept me posted on the status of my car! I will continue bring my 2 Nissan cars to Torrance Nissan. More

Good dealership and good service center I am happy to be one of the customers one of the customers More

Great service and always able to get a hold of them at anytime. Overall great experience anytime. Overall great experience More

Long wait for appointment. Employees disorganized and seemed to have a poor work culture. Didn't get all of the work reports I requested. Employees disorganized and seemed to have a poor work culture. Didn't get all of the work reports I requested. More

I have to share my experience with this dealership. I am a former employee but they dealership has gone through a shake up for the better. The their service staff were attentive and surprisingly polite I am a former employee but they dealership has gone through a shake up for the better. The their service staff were attentive and surprisingly polite. They listened to my wife concerns and accurately documented her concerns. When we got the diagnosis, it was explained to her in a manner she understood and felt comfortable. They made recommendations that were associated with the needed repairs and in no way did she distrust. Any place that can make my wife feel safe has my best. Thank you Nissan of Torrance. More