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Nissan of Torrance

Torrance, CA

4.4
2,441 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,441 reviews

September 16, 2020

I found the employees of the dealership were both courteous and willing to assist in the customers needs to meet their personal satisfaction and concerns. More

by Robert S. Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Blac and Chris
Sep 24, 2020 -

Nissan of Torrance responded

Hello Robert , We' are glad you had such a wonderful experience at Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Was quick, fast and efficient. Could be less pricey, but I guess the price matches the service. All good. No complaints so far. They even offered me uber drop off. More

by SID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

My service person is honest and great very Knowledgeable, does not talk me into things the car does not mean look out for my safety and best interest he’s an asset to your company I believe his name is Claud More

by QCARYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hi Qcaryn, Thank you so much for your positive comments about Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

My overall experience was much better and easier than I thought. David sold me my car and he was very attentive and was very patient and kind. The staff was nice and everyone was eager to help or answe More

by MGA9394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 24, 2020 -

Nissan of Torrance responded

Hello, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Friendly, but it takes too long to get a simple oil change. You would think with an appointment it wouldn’t take over two hours. More

by Joeferrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Sep 24, 2020 -

Nissan of Torrance responded

Hello Joe, We are disappointed to hear that the service took longer than expected. We will use your comments to refine our efforts to improve our service. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Poor service. No info given for how long oil change would be (2 hrs, btw). When the oil change was done, I had to wait an additional 30 minutes bc they failed to tell me my car was being washed, which was no More

by JACKY.RASCHILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Blas
Sep 24, 2020 -

Nissan of Torrance responded

Hello Jacky, Thank you for telling us about your recent experience. We are disappointed to hear that you were not satisfied during your recent visit. Unfortunately we have been very short handed, and we should have done a better job at communicating that and accommodating your needs maybe offering a ride so that you wouldn't have to wait around for so long. We understand that being short staffed is not an excuse and we sincerely apologize. We know the importance of communication and transparency and I am sorry we lacked both. We hope you're willing to give us a 2nd chance. If you wish to further discuss, please contact me via email at ereyes@ntnissan.com Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Service was fast and easy. I made an appointment for Oil and filter change. This was my first time having service here and I was very satisfied. They even washed my car. More

by MRSB4KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hi Mrsb4kb, Thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Awesome customer service and explained everything I needed for my car. Also kept in touch on what service that I needed for and what recommendations I needed. Would always bring my car to get service h More

by REICROWN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 17, 2020 -

Nissan of Torrance responded

Hi Reicrown6, We are very happy to have provided you with such a positive experience! Thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Good service, pretty friendly staff. Clean facility. Could’ve updated the service sticker but that’s a minor detail. Everything else was good. Will return. More

by JSIXX73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hi Jsixx73, Jsixx73, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We will definitely bring the sticker up during our next service meeting, to ensure, it does not happen again. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Every one was very nice and friendly.went beyond and above to help me purchase this very nice car thank all of you who help with this purchase.may God bless you all More

by VTAYLORVT98RETAILER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Howard Mims polite, respectful
Sep 17, 2020 -

Nissan of Torrance responded

Hello Vtaylorvt98retailer, Congratulations on your new vehicle and welcome to the Nissan of Torrance family! We're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

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