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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,532 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,532 reviews

November 13, 2020

Claudia Gutierrez was very helpful. He understood my concerns and gave me good advice. We definitely recommend him and Nissan Torrance location. Overall we are very satisfied. More

by DARSOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Gutierrez
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Nov 19, 2020 -

Nissan of Torrance responded

Hello Darsot, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 12, 2020

Always a good experience here. Friendly staff and great service. Never feel "extras" are being pushed on me. Clean and ck.fortsble waiting area. Highly recommend. More

by PEECMKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchel quintana
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Nov 19, 2020 -

Nissan of Torrance responded

Hi Peecmkr, thank you so much for your positive comments about Nissan Of Torrance! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 10, 2020

Thank you Nissan for your great service, I had to get a new cap for my tire. I thought it would be a long wait for service but I was literally out in less than 15 minutes! Impressive!! Thanks again! More

by ANTBLU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Quintana
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Nov 12, 2020 -

Nissan of Torrance responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 10, 2020

It was great service with Veronica, even we waited for 3hrs for our courtesy air filter she make sure me and my kids are ok More

by QUICKMSG428
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Veronica
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Nov 12, 2020 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan Of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 10, 2020

The Asian guy from sales did a great job. I don’t know hit name. But he worked 11/9/20 the morning shift. Took me in @ 8am. Thank you, keep up the great work!!! More

by CHRISTIANTECH03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ashley, Ali Ghasham, Mike Halavi, Matthew Hansen, Miguel Lopez, Nick Prom, Elisa Zemora
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Nov 12, 2020 -

Nissan of Torrance responded

Hello Christian, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 09, 2020

Nice showroom with nice couchs to sit while waiting for your car to be serviced.Friendly service adviser.Long wait for simple sevice like most dealerships.Car was washed when returned that was nice.Will re More

by none3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Figuer
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Nov 12, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We will work on wait time, as we understand the importance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 07, 2020

Great customer service and very efficient. My car was serviced in a timely manner and was hosted kindly. I felt appreciated and welcomed. I will come back again. More

by MARIPOSA_980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Prom
Report | Print
Nov 11, 2020 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 06, 2020

Service and advisor were fine. But waiting for an hour with appointment is terrible. What is the point of an appointment if every one is herded through in order they show up? Way understaffed and Covid-1 More

by PILLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
na
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Nov 11, 2020 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to tell us about your visit. We are very disappointed to hear about the excessive wait time. Our Management team is working on a process to improve our wait time, especially for those who have appointments. We appreciate your sincere review, and look forward to turning your next visit into a positive one. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 05, 2020

Worst experience ever after getting car and still having same issues and no one wants to help called a lawyer now 4 help and see what i can do now. Never again will i buy from Nissan of they can't satisfy m More

by Nat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Lopez
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Nov 11, 2020 -

Nissan of Torrance responded

Hello Nat, we are very disappointed to hear of your recent experience. We would like a better understanding of your concerns, so that we can better assist you. If you are willing to further discuss, please contact us at ereyes@ntnissan.com or at 310-536-4000 x2249. We hope to resolve this with you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nov 12, 2020 -

Nat responded

I will try to call on my lunch break very busy at work

November 05, 2020

Your finance manager Eddie Rosas is fine let me get his number😉 he was very helpful during the car buying process and even after has answered all my questions More

by M.I.V.T.95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
Other Employees : Eddie Rosas
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Nov 11, 2020 -

Nissan of Torrance responded

Hello M.i.v.t.95, thank you for your kind review; we are happy to pass along your comments to Eddie Rosas. I am sure he will be flattered by your praise and kind comments. If you ever need anything else from us, please feel free to give us a call or stop by, we are happy to help. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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