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Nissan of Torrance

Torrance, CA

4.4
2,507 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,507 reviews

January 05, 2025

Looking forward to doing business with Nissan of Torrance again. Very friendly and helpful staff. More

by CYNSONKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The 3% credit card surcharge is ridiculous since you do not accept checks or debit cards. Who is carrying $1000+ in cash for repairs? No one. More

by iBRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Not writing down customers' concerns on document. Stating work was done, like tire rotation, when it wasn't completed. Tires are marked that is the evidence. Not following customers requests. Misinfo More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

He was taking care of my car good and had knowledge of my insurance detail. More

by WEALTHWINK
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Good customer service and any question in a politeful respectful way they also were very helpful More

by jesusgarcia060395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Nissan of Torrance responded

Hello Jesus, your satisfaction is our top priority. We are happy to hear you had such a positive experience with our team! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 02, 2025

Richard was very professional; he did a good job. He got me out very quickly. More

by ROLISA4521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 02, 2025

The team needs training in customer service and greeting customers. I had to go inside because a service advisor never came out. I made an appointment and was not someone who just came in. I had to follow u More

by MANTID_OPOSSUM.0C
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neysan Sassani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Nissan of Torrance responded

Hello, thank you for telling us about your recent experience. We will use your feedback to coach our team as we 100% agree with you. Thank you once again for your feedback and look forward to being of better service to you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 02, 2025

The service I got by the whole team was great. Adrian was awesome - I will definitely look to connect with him in the future. More

by Bstu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 01, 2025

Service was great and the staff is friendly and helpful. Thanks for helping me keep my car in great working order. More

by ISENGAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 01, 2025

Marcel and his team really helped us out! Our family is growing and they made it possible for us to get a car we will all fit in within our means! I appreciate them so much! More

by VYANNEGONZALEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcel cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Nissan of Torrance responded

Congratulation on your new vehicle and your growing family. We are happy to have been able to get you into a vehicle that will fit your family's needs and budget. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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