Nissan of St. Augustine

Really? Went to St. Augustine Nissan to buy a car with my husband. We got what we wanted in a car, even though salesman was not really nice to me and did not Went to St. Augustine Nissan to buy a car with my husband. We got what we wanted in a car, even though salesman was not really nice to me and did not offer helpful suggestions. We were all set to buy the car end up waiting for hours to talk to someone in finance. The man in finance was extremely rude to me and my husband and treated us like we were morons. We walked out happy to be done with our purchase experience. Then to top it off the salesman call us about a month later and asks us if we like the car. We say yes and tell him we never received the survey to tell them about our experience. He tell us that it is not important and that it probably end up in our spam and that this happens a lot. Ended the conversation abruptly I guess he really did not want to talk with us. In the end I checked my spam the e-mail was not there. I guess like the salesman said however my opinion really does not matter to them. I am never going back there and I hope after reading this others will realize this is not a place to go to buy a car. More

almost I went to test drive a car met a pleasant salesmen had a good test drive and was going home to sleep on it, next day I returned to try and make a dea I went to test drive a car met a pleasant salesmen had a good test drive and was going home to sleep on it, next day I returned to try and make a deal. this is where it all went to pot they would even try to consider my offer nor give me a reasonable off for my car. not a good experience for person whom turned round and bought a better car from another dealer the next day !!! More

internet sales dept rude. Request a price on line. Salesman called and was very rude on the phone. Quoted a price so within the next few days went in and they said oh sorry we Request a price on line. Salesman called and was very rude on the phone. Quoted a price so within the next few days went in and they said oh sorry we made a mistake. Was contacted by sales manager on line. He never got back with us. Seems to not be a very reputable dealership. Sorry to say we liked the cR we drove. At this time wouldn't recommend them to anyone. More

Awesome sales and service department! Bought my son a new 2014 Altima 2 years ago now. Every time we bring the vehicle in for routine service the entire staff is so nice and accommodating. Bought my son a new 2014 Altima 2 years ago now. Every time we bring the vehicle in for routine service the entire staff is so nice and accommodating. More

Their Scratch & Win Promo is a total Scam! I get that dealerships have been sending out keys as a promo to lure you in to see if your key opens the door, for years. This current promo, however I get that dealerships have been sending out keys as a promo to lure you in to see if your key opens the door, for years. This current promo, however, is extremely misleading. They have a scratch & win feature in addition to the key. It states that you can scratch off a number and if your number matches a prize, you are a winner. I scratched mine off and it indicated that I had won the car and/or $30,000...I couldn't believe it and kept reading. It tells you to call the dealership number provided and give them your activation code which I did. They verified my address, which is really what clenched the deal in my mind and with that verification told me I was indeed a winner and get down there and see "Amber" to claim my prize! I almost fell off my chair and asked the operator if she was sure I had won, and she said it would have to be verified when I came in blah, blah but that my activation number & address indicated I had won. It ended up a total hoax. It really was misleading and they play along and get you to come in. I was at the dealership for 20 minutes before I realized I had been had. I usually don't fall for these scams. I will NEVER buy a car there. Shame on you NISSAN!! A waste of a valuable few hours of my time, not to mention my disappointment! More

Any where but this place I dont recommended this place they said they were going to put things like a year oil changes for year when I bought the car. Plus I havent had the ca I dont recommended this place they said they were going to put things like a year oil changes for year when I bought the car. Plus I havent had the car 9 months and have problems with it. Dont trust this place More

Horrible experience!!! horrible experience we had yesterday at the dealer. I live in Palm Coast. I was in contact with one of your internet sales representatives; Ashleig horrible experience we had yesterday at the dealer. I live in Palm Coast. I was in contact with one of your internet sales representatives; Ashleigh. She was nice over the phone and got us to the dealer. But once there our experience was horrible. I asked to speak with your dealer manager and when I did. It made matters worse. More

Prompt attention I am very busy and commute a lot. I never have to make an appointment for an oil change. They take me right away. No long waits and they work quickly I am very busy and commute a lot. I never have to make an appointment for an oil change. They take me right away. No long waits and they work quickly to get me back on the road. More

Sales and Service are outstanding - I love my Altima! This was my first purchase with Nissan of St. Augustine. I thoroughly enjoyed the experience and highly recommend this dealership to anyone shopping This was my first purchase with Nissan of St. Augustine. I thoroughly enjoyed the experience and highly recommend this dealership to anyone shopping for a new or used vehicle. My salesman was very knowledgeable not only of the vehicles available but of sales and promotions as well. He was very attentive to what I explained I was looking for and keeping within my budget. There was no high pressure sales at all. The finance department was superb, the paperwork process was extremely easy and it was completed in a timely manner. I continue to have my service done here as well. They always go out of their way to accommodate my needs and return my vehicle in top condition. I will most definitely continue to do business with Nissan of St. Augustine and will continue to recommend them to anyone shopping for a vehicle. More

New Murano First purchase at St. Augustine Nissan, and would do it again. No high pressure from Sales, and I did visit quite a few times before I made a decisio First purchase at St. Augustine Nissan, and would do it again. No high pressure from Sales, and I did visit quite a few times before I made a decision. Personable and great customer service. More