Nissan of St. Augustine

Cheaters and liars! Brought in a team of salesmen that you will never see again, he lied. Service told me i needed brakes took it someplace else and was told brakes were Brought in a team of salesmen that you will never see again, he lied. Service told me i needed brakes took it someplace else and was told brakes were just fine! Yes read the contract b4 you sign there is no turning back. Todd the General Manger doesnt return calls either! More

Rip offs! Thieves! Liars! Unfortunately, I bought a vehicle here. The song and dance was well presented. Above and beyond what you see on the sticker, there is this sneaky litt Unfortunately, I bought a vehicle here. The song and dance was well presented. Above and beyond what you see on the sticker, there is this sneaky little thing they call Dealer Add-ons that they charge handsomely for. I asked what was included, and was given the list of items included (some of which would be considered physical accessories to be added onto the vehicle). When the deal was completed, I paid for the Dealer Add-ons, and I paid quite a bit for them. The catch was, “we do not have anyone here today that can install them, so you will need to call back tomorrow and schedule a time to have them installed.” I called back the next day, and was told I was not getting the Add-ons – that they were removed from the deal. What? I paid for them, yet now I am told I am not getting them because they were removed from the deal? Unfortunately, I did not get the complete and detailed itemized list of what was to be included with my new vehicle; I messed up by believing and trusting the lying salesmen - which included the Sales Manager. Without having it in writing, it seems I don’t have a legitimate complaint. Sure, I complained all the way up to the brand (Nissan Corp) customer service. It did no good. The sales staff (including the Sales Manager) are rip offs, thieves, liars! I do not know how they look themselves in the mirror. I will never never never do business with them again! Anytime anyone asks me about my new vehicle, I tell them my story and I strongly suggest they take their business to another dealership. Just google “nissan of st augustine reviews” and see for yourself. Lots of low ratings. Lots of unhappy customers. I wish I had looked at the reviews before they suckered me out of my hard earned money. More

Outstanding My Nissan experience was great Joel Brollier was a great help he was very helpful and patient he went above and beyond to help me find a perfet car ju My Nissan experience was great Joel Brollier was a great help he was very helpful and patient he went above and beyond to help me find a perfet car just for me i would refer all my friends to this dealership because they wont stop helping you until you are happy and satified my overall expierience was great and i look foward to do future buisness with Nissan More

got screwed roally Word of advice to anyone reading this and thinking of buying here, Read your contract very carefully before signing, Somehow they added thousands on t Word of advice to anyone reading this and thinking of buying here, Read your contract very carefully before signing, Somehow they added thousands on to my final price and I didn't find out until later and too late to do anything about it. I might recommend this place to my worst enemy More

Excellent service! It's always a pleasure going in for service at Nissan of st. Augustine. Courteous and friendly staff all around. Cynthia and Pat really know how to ma It's always a pleasure going in for service at Nissan of st. Augustine. Courteous and friendly staff all around. Cynthia and Pat really know how to make a customer feel special and address you with a high level of professionalism. True experts! More

Service department The mechanics are knowledgable and service manager is always available to help if needed. I had a small issue and he immediate corrected it without q The mechanics are knowledgable and service manager is always available to help if needed. I had a small issue and he immediate corrected it without question. More

misleading advertising. Follow up to prior reviewer I was mailed an advertisement that said that I had won a new car or $25,000 (just like the prior reviewer). To make sure, I called and a woman picked I was mailed an advertisement that said that I had won a new car or $25,000 (just like the prior reviewer). To make sure, I called and a woman picked up the phone and asked for the mailing number, when I gave it to her, she said "congratulations, you have won the grand price" can you come now and make sure you bring a picture id. I asked her again if this was one of those deals where everybody is told that they won something and he said no. We traveled for 90 minutes the next day and a guy that had a"code name" tried to talk us into getting an upgrade, when we showed him our "winning number" he said that we had not won except for a lottery ticket , smiled and walked away. This is a terrible way to try to do business and we will make sure we NEVER set foot in that place again. More

i was mailed a winner of new car or 25.000 dollars they told me I did not win nothing and I said wears my money I showed the winningpaper and they put it in the trash can I am going to s they told me I did not win nothing and I said wears my money I showed the winningpaper and they put it in the trash can I am going to sue them for fraud and slander to start give me my money or car 0r be sued for 1.000000 dollars . More

Disapointing to say the least My husband purchased a car for me with a credit score of over 780. Which happens to be under 699 when they were done running it 10000 times. We were My husband purchased a car for me with a credit score of over 780. Which happens to be under 699 when they were done running it 10000 times. We were lied to an sold a 10000 dollar,car,for 25000. We were told that the first 4 payments would be made for US...They did not mane one. They gave the bank the wrong address so we never received the payments or anything else. Visited the dealer ship 4 times an Never,got a call back from the manager or anyone. I would not buy from them ever again but had a great experience with WestSide Nissan. Mike the credit manager is awesome an the dealership is awesome. More

Best Service Ever I had my 25,000 mile service done in St Augustine. I did not have to wait long and the service people could not have been more polite. This is where I I had my 25,000 mile service done in St Augustine. I did not have to wait long and the service people could not have been more polite. This is where I bought my car and I have been going back ever since. I get the same excellent service each time. More