Nissan of North Olmsted

Great Brad was up front with where we stood financially and what was actually going on with our current car and loan and what could be better if we decided Brad was up front with where we stood financially and what was actually going on with our current car and loan and what could be better if we decided to move forward with leasing a new car. Once we decided to go forward he was very helpful and patient with the process. Thanks to Brad we left with a new car. More

Painless and unpressured The dealership and salesmen were easy to talk to and the whole experience was unpressured. The follow up by the salespeople was timely and not over be The dealership and salesmen were easy to talk to and the whole experience was unpressured. The follow up by the salespeople was timely and not over bearing More

2018 Frontier I met with a friendly and professional staff that helped me get the exact truck I wanted at a price that worked for me. Not once did I feel press I met with a friendly and professional staff that helped me get the exact truck I wanted at a price that worked for me. Not once did I feel pressured when stepping into the lot, the dealer explained prices and options well, and the manager sat down with us as well to help run different pricing options. More

Flat Tire Warranty My 2015 Pathfinder rear passenger tire went flat due to a puncture. The tires are Michelin 235/65/R18’s. Mileage was 30K. Michelin warranty is solid b My 2015 Pathfinder rear passenger tire went flat due to a puncture. The tires are Michelin 235/65/R18’s. Mileage was 30K. Michelin warranty is solid but not applicable due to puncture/road hazard. Priced same tire for replacement at $205. Remembered had Maintenance Pllus with Nissan. Called North Olmsted Nissan who checked and verified same, and to bring car in-no appointment needed. This was early Wednesday morning, 8:00 am. Drove over, and had not yet had coffee. Their guys were super polite and friendly. They had Starbucks coffee, Things were suddenly much better. I was in and out in 25 minutes, new tire mounted, donut filled with air and reset in the vehicle storage, and car washed. Best part, Nissan Maintenance Plus covered the tire replacement in full, no prorating so nothing out of pocket. My customer experience could not have better unless Linder or owner, Mike had handed me the keys back personally. These folks understand their customer needs hassle free. That is why I have leased Four Pathfinders from them and purchased two vehicles over the years. You should highly consider North Olmsted Nissan for purchase, lease or service. Nowadays, we measure our service or products based on social networking customer feedback. I hope this is helpful for you, North Olmsted Nissan was for me. More

Very accommodating! Cody was exceptional! Very appreciative of his efforts to fix my tire! He really made what I thought was going to be disaterous, very easy. Cody was exceptional! Very appreciative of his efforts to fix my tire! He really made what I thought was going to be disaterous, very easy. More

No hassle, pleasant, no high pressure This was our first purchase with a sales rep. in over 30 years - all others were done via email from overseas. Felt no pressure to take "what was ava This was our first purchase with a sales rep. in over 30 years - all others were done via email from overseas. Felt no pressure to take "what was available." The search was extended to find exactly what I wanted. Very pleased with the vehicle and all people at the dealership. Will DEFINITELY mention Nissan N. Olmstead in conversation. More

Fantastic Steve and Nick were wonderful people who helped me re-lease a Sentra. Everything was up-front, honest, quick, and it was a no-pressure situation. I we Steve and Nick were wonderful people who helped me re-lease a Sentra. Everything was up-front, honest, quick, and it was a no-pressure situation. I went to Nissan North Olmsted after finding out Airport Nissan (whom the lease was from) had closed/stop responding/unknown reasons. I was treated with respect. Both of them answered all of my questions perfectly and made me feel that my option was the best for my situation. Both of them are truly great at their craft and should be recommended for anyone looking for a Nissan. It should also be noted that Kelly in finance was great as well. She explained everything that I had questions about without a problem. Her part of the transaction was swift and felt like it took no time whatsoever. -Kyle. More

Experienced Salesman, who knows me and what I like. This was the 4th car I have bought at this dealership. They put the customer first. They bend over backwards to make things right. A prior purchase ha This was the 4th car I have bought at this dealership. They put the customer first. They bend over backwards to make things right. A prior purchase had a defective radio, a new one was ordered. The next day I was called that a radio had come in, ordered for owner's son. It was put into my car. My salesman, Steve, is a wonderful person. He is kind, patient and works with me that I get what I want in my cars. He is not "pushy" or intimidating. He is the kind of person you can visit while getting an oil change. Relationships are built, not "Hi, buy and goodbye". I grew up in a family owned and operated business with my father. His motto was "Where service counts". I look for this wherever I shop and I would say that Nisson of Noth Olmsted deserves this accolade. More

The best oil change ever! Great service as I expected! The free car wash was a great bonus. Everyone in the sevice department treated me with respect. I trust your employees to Great service as I expected! The free car wash was a great bonus. Everyone in the sevice department treated me with respect. I trust your employees to do the work correctly. More

AMAZING!!! Jeff Stein was fantastic! He helped me get the car I wanted,for the price I expected. The customer service was Amazing! He delivered the vehicle to my Jeff Stein was fantastic! He helped me get the car I wanted,for the price I expected. The customer service was Amazing! He delivered the vehicle to my work at my lunch break, because I work 10hr days. I was never able to get into the dealership. More