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Nissan of North Olmsted

North Olmsted, OH

4.7
1,307 Reviews

28500 Lorain Rd

North Olmsted, OH

44070

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Showing 1,307 reviews

May 19, 2026

The repair worked while I was on the lot in your fabulous WiFi. Car play works when it wants to again More

by mocmarl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Arndt
May 19, 2026

I found the staff there unfriendly. It made me feel as though I was a nuisance. Especially the cashier. The service advisor (not the one I was working with) was rude to the customers More

by kelly28291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department, parts department, cashier
May 19, 2026 -

Nissan of North Olmsted responded

We apologize that your visit was less than excellent and appreciate the feedback. Please reach out to the service or general manager to discuss your visit as we are always trying to get better. We hope that you will give us another shot so that you can have a 5 star experience during your next visit.

May 18, 2026

Everyone from service to sales is very helpful. I appreciate everyone’s patience with me and their willingness to help. More

by Moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 19, 2026 -

Nissan of North Olmsted responded

Thank you for your business and for the 5 star review of Nissan of North Olmsted.

May 09, 2026

Outstanding service from Danny Miller. Glad we got him and will only work with him in the future. He is the 5 star champion!!!! This guy bleeds customer care!! Will definitely recommend h More

by Goldpassport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny miller, Gino Chuppa
May 12, 2026 -

Nissan of North Olmsted responded

We are happy that Danny took such great care of you. Danny and the dealership both appreciate the recommendation and the awesome review. Thank you for you business.

May 09, 2026

We only go to Nissan of North Olmstead for new cars because The Deals Are Soo Good! More

by altimadadcar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
May 12, 2026 -

Nissan of North Olmsted responded

Are you kiddin' me!!! Great review. Thank you for your business. We appreciate the review.

April 22, 2026

I was very pleased with the attention given to the provision of service and the quality of care received. More

by gmassetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rowen
Apr 24, 2026 -

Nissan of North Olmsted responded

We are happy that you had a great experience at Nissan of North Olmsted. We appreciate your business. Thank you fir the 5 star review.

April 18, 2026

Not happy that my Rogue had a recall, but happy with the handling of it. Also glad the dealer was able to update my software so hopefully my GPS doesn’t go out of service anymore. More

by dpeterlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Samenuk
Apr 24, 2026 -

Nissan of North Olmsted responded

Glad we could help with your software update. Thank you for your business and we appreciate the feedback.

April 13, 2026

Efficient on time service. Glad we brought it back to you for service. A satisfied customer. More

by K 8auer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Samenuk, Kelly Ulery
Apr 24, 2026 -

Nissan of North Olmsted responded

Thank you for your business and we are happy that you are a satisfied customer. We appreciate the review.

April 11, 2026

Todd Griggs is excellent! He treats my wife and I like we are family. We will always lease from him! More

by atvjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Griggs
Apr 13, 2026 -

Nissan of North Olmsted responded

Todd appreciates the shout out and kind words. We appreciate your business. Enjoy your new Nissan.

April 08, 2026

Had a set appointment for recall. 1 hour job took 3 hours. Got put behind walk ins. What’s the point of making an appointment. More

by Boltmakerbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Becker
Apr 13, 2026 -

Nissan of North Olmsted responded

We apologize that your visit took longer than expected. We will do our best to earn that 5th star on your next visit. Thank you for your business and thanks for the feedback.

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