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Nissan of North Olmsted
North Olmsted, OH
1,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 12, 2020
Simple lease turn-in Dealership reached out to me else I would have waited until the last minute. Process was easy and walked out with a new one. Had one minor post deli Dealership reached out to me else I would have waited until the last minute. Process was easy and walked out with a new one. Had one minor post delivery issue that was handled in a snap. More
by BradC
Employees Worked With
Ben Thurstone
August 11, 2020
Service Scheduling the appointment was easy, the technician kept me updated, and I picked up the vehicle with no issues. I would highly recommend Nissan of N Scheduling the appointment was easy, the technician kept me updated, and I picked up the vehicle with no issues. I would highly recommend Nissan of North Olmsted. More
by Jim J
Employees Worked With
sean
August 11, 2020
very good experience. Our overall experience rerturning a car at the end of its lease and leasing a new one was very good. Having dealt with Marty in the past, he was a si Our overall experience rerturning a car at the end of its lease and leasing a new one was very good. Having dealt with Marty in the past, he was a significant reason we returned to Nissan. More
by rick
Employees Worked With
Mike - finance, Marty Turoczi
August 10, 2020
Rob was very professional. Once again Rob Chizmar went out of his way to make the turn in and replacement of my leased vehicle a great experience. The staff a Nissan if Nothing Once again Rob Chizmar went out of his way to make the turn in and replacement of my leased vehicle a great experience. The staff a Nissan if Nothing Olmsted put the customers at ease. More
by Rick
Employees Worked With
Kelly Ulery, Rob Chizmar
August 10, 2020
Experienced, good service, good work and timely. I have dealt with this dealership for over 20 years both in leasing vehicles and maintenance service. Brad Baron is our salesperson and always provid I have dealt with this dealership for over 20 years both in leasing vehicles and maintenance service. Brad Baron is our salesperson and always provides courteous and knowledgeable service. The service department is outstanding. I would highly recommend this dealership for sales and service. More
by McDermott
Employees Worked With
Brad Baron, Kelly Ulery, Rob Chizmar
August 09, 2020
Jason Smith took care of us and was understanding and quick to repair our rental vehicle to be safe on the highway. Amazing service! Thanks to Jason and the crew at this location, our walk-in service sav quick to repair our rental vehicle to be safe on the highway. Amazing service! Thanks to Jason and the crew at this location, our walk-in service saved us countless hours and less interruption in our trip through to Virginia. He also explained how to set the cruise control on this vehicle since I thought it was faulty because it accelerated and dropped speed depending on the distance between our car and the one in front of us. Who knew?? My only regret is that we live in Wisconsin and cannot use this dealership to purchase or service our vehicle. Such impressive customer service is hard to find! So glad we found Jason in North Olmsted, OH! More
by jsgramma
Employees Worked With
Jason Smith
August 09, 2020
Brooke is awesome and very helpful fast friendly informative. The place was clean everyone wore their masks and social distanced. I will be coming back informative. The place was clean everyone wore their masks and social distanced. I will be coming back More
by Abrwn216
Employees Worked With
Brooke
August 08, 2020
My experience was not a good one. I was not pleased with the customer service from Brooke St. Peter. She gave me nothing but attitude when I presented paperwork showing that I own a N I was not pleased with the customer service from Brooke St. Peter. She gave me nothing but attitude when I presented paperwork showing that I own a Non-Profit Organization and that I'm tax exempt. Even after that manager told her to type the invoice as a Tax Exempt, she still went to the office and came back trying to show him paperwork that she was right. He then had to tell her to do what he asked her to do. Nothing but attitude. Later I was told that the labor cost per hour was 135.00 and hour. I paid 348.38 to have a key replaced. I would not tell anyone I know to do business with this company. As a business owner myself, if one of my employees would ever talk to a customer this way. I don't think they continue working for me. Customer Service is the backbone of any organization. People should not be treated disrespectfully when they're spending money with your company. More
by cyc.ellington
Employees Worked With
N/A
August 07, 2020
Great service From Brad Baron and his team Brad was so understanding and really worked to make buying our first Nissan a great experience. We felt appreciated and that Brad and everyone in the Brad was so understanding and really worked to make buying our first Nissan a great experience. We felt appreciated and that Brad and everyone in the dealership was working to get us the best deal and a quality vehicle. More
by tigmic1
Employees Worked With
Brad Baron
August 06, 2020
Nissan Second time at this dealership... second time working with Brad Baron. Excellent.... all the way around! Would highly recommend Nissan of North Olmst Second time at this dealership... second time working with Brad Baron. Excellent.... all the way around! Would highly recommend Nissan of North Olmsted! The ONLY downside to my experience... I didn't get to meet Francisco Lindor! More
by patm8913
Employees Worked With
Brad Baron, Kelly Ulery
