Nissan of North Olmsted

Horrible Experience My husband and I had narrowed our selection for a small SUV to a Nissan Rogue. We had talked with Rob on our initial visit and decided to contact him My husband and I had narrowed our selection for a small SUV to a Nissan Rogue. We had talked with Rob on our initial visit and decided to contact him when we were ready to buy. Rob had looked for the vehicle we had explained we were looking for. Although they were unable to find what we wanted, they had 2 similar to what we were looking to buy. My husband asked they give us their best number after seeing the initial amount. Rob came back after talking to the men behind the computers, with same number we were shown initially and a huge down payment . My husband pointed out the obvious their number changed. Rob explained how "he worked for us" what were we looking for. The typical game was played and eventually they said we needed to just look at a totally different Rogue with fewer options . They weren't going to make any money on what we were asking. The other bait and switch was initially we were told there 1.9% financing was offered on 2014s but that wouldn't affect us because they deal with 30 lenders. They could get a good rate. By the end, the rate was gone and off the table. We walked. I would never return there. It was your typical car experience and the cheesy loud 80s music was laughable. Recommendation go any where else!!! More

Honest Service Department Jason in the service department always does a great job and above all is honest which is not always the case with car service theses days. We will con Jason in the service department always does a great job and above all is honest which is not always the case with car service theses days. We will continue to have my mother's 2002 Sentra serviced here. More