Nissan of North Olmsted

Friendly and quick David greeted me, I test drove the Versa Note, drove great, loved it....David got the paper work going, Lane explained everything to me, signed all th David greeted me, I test drove the Versa Note, drove great, loved it....David got the paper work going, Lane explained everything to me, signed all the papers and drove away in my brand new car. Friendly & quick!! More

Always a pleasure. Easy to schedule an appointment. Everyone I speak with is friendly and polite. They explain everything in detail. Never promise anything that they Easy to schedule an appointment. Everyone I speak with is friendly and polite. They explain everything in detail. Never promise anything that they cannot deliver on. More

Beyond expectations My expectation when I went to North Olmsted Nissan with my father was to start looking at what options there might be for me when I was ready to purch My expectation when I went to North Olmsted Nissan with my father was to start looking at what options there might be for me when I was ready to purchase a new / used vehicle, probably in the summer months of 2016. Mike D'Amato sat and talked with us, asking me what I was looking for in a vehicle, what special considerations, features, type of vehicle, etc. He sent me on a test drive in the 2016 Rogue S with Brad, who briefed me on the features of the vehicle, and "insisted" that I use the back-up camera to park upon returning to the dealership. Although hesitant, I followed instructions, and, to my surprise, backed up successfully, using only the camera! Once inside the dealership again, Mike asked me what I though about the Rogue S. I said something to the effect of "that type of vehicle would be perfect for me when I am ready to move forward." His response was, "Oh, no..... you are taking home a new vehicle tonight." I was brought nearly to tears. First, I did not expect to be buying anything that night; and second, I have never owned a brand new car in my life! Mike and his staff worked the numbers, and was able to secure a lower percentage rate than I thought my credit report would deserve. By the time I left the dealership that night, it was snowing rather heavily, so I took my time traveling home to Maple Heights. When I got home, my 18 year-old son saw the new Rogue, and said, "I think a test drive is in order here!" So, at 11:00 pm, in the snow, my son took a short drive in the Rogue, and loved it, too! Since my experience at North Olmsted Nissan, I have been telling all my Cleveland School District teacher friends and neighbors that if and when they are in the market for a vehicle, they must see Mr. Mike D'Amato and his staff! A thousand thank-you's to all of you from my family and I! More

informative comfortable buying experience This is the third time we have worked with Brad. He called and informed us of the new Rogue and how he thought it would fit our needs. Brad explained This is the third time we have worked with Brad. He called and informed us of the new Rogue and how he thought it would fit our needs. Brad explained both the vehicle and finances in a thorough way. We will definitely work with him again. More

appreciating customers Todd really cares about and appreciates his customers. He did everything he could to make sure that our expectations were met with the vehicles he ha Todd really cares about and appreciates his customers. He did everything he could to make sure that our expectations were met with the vehicles he had at his disposal. This is the 4th vehicle we have purchased through Todd. More

Express service I appreciate the fact that this dealership has express service for routine maintenance. It is very nice that I don,t have to call ahead of time for I appreciate the fact that this dealership has express service for routine maintenance. It is very nice that I don,t have to call ahead of time for a service appointment. More

Gino was quite trustworthy I have given this dealership a five star rating because I felt they went above and beyond to help me get the best deal possible and to feel confident I have given this dealership a five star rating because I felt they went above and beyond to help me get the best deal possible and to feel confident and happy with my purchase. Gino listened to my concerns and critical thinking about my next purchase and gave me just the right amount of advice and additional help that I needed to feel comfortable about purchasing my new 2016 Altima. I felt valued and respected for my past loyalty and that is what I was looking for. To feel valued and appreciated. It was a great experience~ Larry also added a nice touch to come by and help me feel like they were going to bat for me. It was a great feeling overall. Lane did a nice job explaining the maintenance plan. More

Super Service Pam in the service department was absolutely wonderful in providing helpful information, a loaner vehicle, and very quick notification on the status o Pam in the service department was absolutely wonderful in providing helpful information, a loaner vehicle, and very quick notification on the status of our vehicle's repair. Very courteous, knowledgeable, and helpful. We can't thank her enough! More

Great Place and Staff! The salesman that I worked with was fantastic, I knew what I wanted and he provided me with everything I needed within a couple hours!! The salesman that I worked with was fantastic, I knew what I wanted and he provided me with everything I needed within a couple hours!! More

Blown away The service team was fantastic. They were quick and thorough. They made the experience an enjoyable one. Thank you, Nissan of North Olmsted! I now und The service team was fantastic. They were quick and thorough. They made the experience an enjoyable one. Thank you, Nissan of North Olmsted! I now understand why you are number one. More