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Nissan of North Olmsted

North Olmsted, OH

4.9
1,242 Reviews

28500 Lorain Rd

North Olmsted, OH

44070

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Showing 1,242 reviews

April 16, 2025

Have always had a good experience with dealing north Olmsted Nissan very professional group would highly recommend More

by Jerry labanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Ulery
Apr 17, 2025 -

Nissan of North Olmsted responded

Thank you so much for the recommendation Jerry. We appreciate your business and loyalty.

April 11, 2025

I was able to schedule the appointment that worked with my schedule. Tom, the Service Advisor was very friendly & explained everything well so I knew exactly what the problem was & how they were going to f More

by scondle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 12, 2025 -

Nissan of North Olmsted responded

Thank you for the feedback and the kind words. We appreciate your business.

April 10, 2025

I like the place and service. There just seemed to be some confusion that day and there were some misunderstandings. A human day with bad weather influence. Also saw a sign th More

by hemandhaw
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 11, 2025 -

Nissan of North Olmsted responded

Thank you for the feedback. We apologize that your experience was not an excellent one. We hope your next visit is better. We appreciate your business.

April 07, 2025

Staff was quick, efficient, and gave a clear explanation/diagnosis of my car. Excellent job. More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Ulery
Apr 07, 2025 -

Nissan of North Olmsted responded

Thank you for your business Holly. We are glad we could deliver a quick and efficient experience during your visit to Nissan of North Olmsted. We appreciate the review and thanks for using our service department.

April 07, 2025

It was an absolute pleasure to do business at Nissan of North Olmsted. Outstanding in all aspects. Will be recommending Nissan of North Olmsted to everyone I know. Thanks again for a great experience. More

by jrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DiChiro-Service Manager
Apr 07, 2025 -

Nissan of North Olmsted responded

We appreciate the outstanding review and are happy you had a great experience. Thank you for your business.

March 31, 2025

Went to appointment for oil change, recommended services, came back for appointment to have work done because of 10% return offer. I made the appointment online with notes for the work to be completed with More

by jblank23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team
Mar 31, 2025 -

Nissan of North Olmsted responded

Thank you for the feedback. We apologize for the miscommunication. Please contact our service manager Mike DiChiro at your earliest convenience to discuss your experience. We would contact you but unfortunately your name is not on the review. Thanks again.

March 29, 2025

WE have been coming to Nissan of North Homestead for over 10 years and have had excellent service in all areas from everyone we have delt with! This visit was for service and everyone and everything done was More

by jamrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod Miller
Mar 31, 2025 -

Nissan of North Olmsted responded

Wow 10 years, we appreciate your business. Thank you for your loyalty in all areas of our business and we are happy that we can continue great service for you always.

March 27, 2025

They were Rude & ripped me off of new tires that were not even a year old. More

by Poorservice
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Mar 27, 2025 -

Nissan of North Olmsted responded

We appreciate the feedback. Customer refused past tire rotations which affected the overall tire wear and warranty. Due to lack of proper maintenance the warranty company had no obligation to stand by their tire warranty. After a discussion with our service manager, the tire manufacturer and the dealership paid 65% of the overall cost of their new tires for a valued customer. We worked with the warranty company to minimize the customer's out of pocket expense as best we could and accomplished the best possible outcome for the customer.

March 26, 2025

Nissan of North Olmsted always has quick, efficient, friendly service that can be counted on. More

by maryjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stein
Mar 27, 2025 -

Nissan of North Olmsted responded

We are happy your experience at Nissan of North Olmsted was quick, efficient and friendly. We appreciate your business and thank you for the review MaryJo.

March 26, 2025

Justin Lanham has always been pleasant and very helpful. Appreciate his customer service and helpful input. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Latham
Mar 27, 2025 -

Nissan of North Olmsted responded

Justin appreciates your kind words and thanks you for your business. Thank you for the review Lori.

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