Nissan of McKinney

Friendly staff, worked well as a team, listened to my needs and provided solutions, willingness to satisfy the customer. Follow-up excellent. Extremely professional!!! As a woman, I generally hate t needs and provided solutions, willingness to satisfy the customer. Follow-up excellent. Extremely professional!!! As a woman, I generally hate the whole car buying experience; but the staff at Nissan of McKinney is the exception. Great experience. More

I went there to buy a new Altima. I knew exactly which one I wanted, but they add over $2k of extras to EVERY car, including ugly painted on pin-stripes, crappy tint, and a spoiler. I was fine with the s one I wanted, but they add over $2k of extras to EVERY car, including ugly painted on pin-stripes, crappy tint, and a spoiler. I was fine with the spoiler but my tint has bubbles and a small tare in it. The pin-stripe isn't even straight and its painted on so you can't have them take it off. Also they charge $75 for putting nitrogen in your tires, the biggest rip off ever. There were also some marks on the side of the car that needed to be fixed that they said they would fix for free along with the tint. We scheduled a time for them to come pick up my car to get it fixed, well that day has come and gone and I now can't get a hold of my sales person and the sales manager just puts me on hold for over 15min. A week after they said they would pick up my car I finally got them to reschedule a pick up a week later. They were suppose to pick up the car at 8am, they never showed, so I called at about 12 and asked where they were but again I couldn't get a hold of Oliver. The sales manager said he was getting the paper work together and he would be out to get my car after his meeting that after noon. They also want me to come and get my car from them the next day because they wont be able to get it all done in one day, because they are picking it up late. They also still have my extra key because when I bought the car Oliver couldn't find the extra key, he said he would fedex it to me the next day but its been over 2 weeks and he still hasn't even sent it yet. When asked about it he said I would have to come in to get a new key programed, when I told him I still haven't even received my first extra key he "remembered" and said he would send it asap. I still don't have it. This place sucks and I do not recommend Nissan of Mckinney to anyone, you will have the worst experience of your life after you buy your car. More

Nissan Of McKinney's General Sales manager(Jonny Cantrell) called me on Thursday June 25th to offer me a deal for a rogue I have been looking at. On June 29th we went in there and accepted the deal Cantrell) called me on Thursday June 25th to offer me a deal for a rogue I have been looking at. On June 29th we went in there and accepted the deal. It was $500.00 down and my monthly payments would be $585.00 a month and my trade in value was $9,500.00 and interest rate at 13%. They told me I was approved and we signed contract but nothing financial yet. they gave me the keys to the car and they had my Lancer that I traded in. A week later July 6th they call my husband to tell him we found someone to finance you come in and sign the papers. We get there and they tell us o ...we found someone but you have to pay 4,000 down and even then your payments will be a lot higher then what we said. SO they blocked in the Rogue and told me if I left in it they would call the police and they would report it stolen. SO they give me back my lancer and the stereo I originally had in it( I have receipts and the sales person saw it in there) was stolen and REPLACED with a cheep crappy looking one. Mine had the dvd c/d player. SO I called the police and reported it stolen as the owner was pretty much o well this happens all the time. And he tells me that its not his problem because it was still in my name. When we called the dealership to let them know what kind of stereo it was they were like why do we need this ..are you not going to claim it on insurance? We told them no because our insurance will go up and obviously one of their employees took it! This is BULL!!! dont EVER go here!! More

I would never recommend Nissan of McKinney to anyone. If you consider buying a Nissan, you better go to another dealership, or better yet, consider another brand. The employees were rude, no matter what lev you consider buying a Nissan, you better go to another dealership, or better yet, consider another brand. The employees were rude, no matter what level they are in (from a sales person all the way to the owner). This dealership doesn't care about loyalty....only about a particular sale. In this economy they can't be doing great, and any additional income should be welcomed, however I couldn't really tell that after my interaction with the staff. Can't see them lasting much longer. The more people will go there, the sooner they will find out how horrible they are...and people talk. SO good luck to the anyone who has anything invested in this pathetic thing called business. More

We purchased a 2008 Nissan Pathfinder, they love to bait and switch if they can at this dealership. Be very aware of the shady addendums on the window. It's their added features, however OFTEN the features and switch if they can at this dealership. Be very aware of the shady addendums on the window. It's their added features, however OFTEN the features aren't on the car. There are other dealers that don't have these. Basically it jumps the MSRP another $1500 to $2000 so they have more room to negotiate and get over the original MSRP. What happend to us is we negotiated the xxxx out of them because of the addendum but they didn't have the color we wanted. They ordered one with none of the addendum options and kept the price the same and the kep the options. So I asked for a refund of the addendum items and they refused. They wouldn't even give us the addendum options that was on the vehicle we negotiated and drove. I would have loved to take these cheaters to court but I honestly don't have the time. I can take them for more money telling people how aweful they are. Service has been equally horrible. They don't return calls, they order parts, they never call. Service people drop like fly's there. I have gone up their now 5 times for a gas door that just wont shut. I spoke to the owner and he basically says the addendum is fair and its the way they make more money because of low margins already. That is BS because I have been to many other dealers in Mckinney who don't need them and make profits. More

Purchasing the car was a good experience but the day after we found 2 defects. 1 the fuel gauge is erratic and 2 the drive computer with outside temp is bad. I've taken the car in for these to be correc after we found 2 defects. 1 the fuel gauge is erratic and 2 the drive computer with outside temp is bad. I've taken the car in for these to be corrected 3 times and so far no luck. I've had the car 2 weeks so far and I'm looking for them to exchange it. It seems that the salesman I purchased from either quit or was fired. More

I took my new titan with only 4000 miles in because the passenger side floor is soaking wet all the time(under the mat) they said it was the a/c condensation hose. I left my truck and they called me latter passenger side floor is soaking wet all the time(under the mat) they said it was the a/c condensation hose. I left my truck and they called me latter that day and said it was fixed, that was on monday, tuesday I called back it was soaking wet again, the service rep said maybe it was'nt dry when they fixed it because the service dept does'nt have a large enough dry vac to dry it, they put the mat back over the wet carpet? he said I should dry the carpet myself and check in a few days, so I did and guess what today is thursday and it's still soaking wet and smells bad. I have called and left them a message I guess they leave at 5 pm, we'll se what they say on friday. More

John1 I to went thru what you did when I called the dealership they told me to call the finance company to find out why I did'nt receive my payment statement they said they had no idea who I was becaus dealership they told me to call the finance company to find out why I did'nt receive my payment statement they said they had no idea who I was because the dealership had'nt sent them any paper work, after about a week I receive a late notice in the mail for my first payment. The sales guy told me when I was looking at buying a truck that they were the #1 dealership, I think he's a xxxx liar More

They are the worst to deal with. We had already done our homework and knew the dealer cost of the 2008 Z. We told them what we would like to pay and they had us there for 2 hours!! Each time they would co homework and knew the dealer cost of the 2008 Z. We told them what we would like to pay and they had us there for 2 hours!! Each time they would come back with "just" the right deal. It was a waste of time. They are rude and dishonest. Yes, they are friendly, but only because they want to sell you a car. People are not stupid....they know what they can afford. These ppl cheat innocent buyers. BEWARE!! More

Bad experience,Beware! Sales guy nice kid,his manager"Tari" shady,he kept changing numbers.My husband talked to him before we visited and he gave us a price that we could agree to,apparently just manager"Tari" shady,he kept changing numbers.My husband talked to him before we visited and he gave us a price that we could agree to,apparently just to get us to come in.That changed,Second he would not honor the price on the car. He said it should have been changed and was no longer that price,but all the model's of that car were priced wrong according to him,but they just haven't changed them yet. It was a 4th of July sale and we were there on 10th of July. They had 6 whole day's,but kept misleading prices on the cars. Also not professional they don't seem to listen very well,they continued to ask the same questions over and over again,and we got no where,just not organized or prepared and seem to not be very honest. My husband talked to Chris,a manager he said he would see what he could do,about the price issue,and he never called back,and was never available when we tried to call him. More