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Nissan of McKinney

McKinney, TX

4.2
1,033 Reviews
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3800 S Central Expy

McKinney, TX

75069

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Showing 1,033 reviews

August 10, 2026

Would not go back to this dealership due to lack of transparency in general from sales to the finance department. Also, I spent over an hour cleaning the inside of the vehicle especially the windows. More

by wkhollis49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Seth-Sales John -finance
August 08, 2026

Wanted to give a Big Shoutout to this young lady Lauren Simison you made buying a car fun and stress free , if you need someone actually in your corner she was WONDERFUL and I’m soo happy with my Rogue SV! More

by Cherriesellsdfw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Simison
Aug 13, 2026 -

Nissan of McKinney responded

Thank you immensely for sharing this, Cherrie! It is so great to hear that Lauren made your car-buying experience fun and stress free. That is exactly the kind of experience we want every customer to have when they walk through our doors. Enjoy your new Rogue, and welcome to the Nissan of McKinney family!

August 01, 2026

Alexa Markle who they've hired in their finance department is a scammer. She engages in rate swapping which is illegal. To explain, she told me I couldnt get a 5% interest rate without a warranty a More

by kimevans0405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexa Markle
Aug 04, 2026 -

Nissan of McKinney responded

We take your feedback seriously and understand your concerns. The issues you've described are not something we take lightly, and we regret to hear that your visit left you feeling this way. We would like the opportunity to learn more about what happened and discuss this further with you directly. Please reach out to our General Manager, David Kelley, at (469) 634-4865 so we can discuss this further.

July 28, 2026

I had an excellent experience purchasing my car from this dealership. From the moment I walked in, the staff was welcoming, knowledgeable, and never made me feel pressured. They took the time to answer all o More

by REHSAM_97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ezekme
Jul 30, 2026 -

Nissan of McKinney responded

We are thrilled to hear about your experience with us! It means a lot to know that our team made you feel comfortable from the start and that the entire process, from finding the right vehicle to working through financing, felt clear and straightforward. Transparency and a no-pressure approach are things we work hard to maintain, so it is great to hear that came through during your visit. We look forward to welcoming you back whenever you are ready for your next vehicle!

July 28, 2026

We recently purchased a Nissan Pathfinder from the McKinney dealership. This is our second purchase from them. They are excellent!!!!. Our salesman Alan exceeded our expectations and gives great cust More

by Susie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Benitz
Jul 30, 2026 -

Nissan of McKinney responded

Thank you for sharing this wonderful review, Susie! It means a lot to hear that this is your second purchase with us, and that the experience was just as positive as the first. Alan will be so pleased to know that his efforts made such a difference, and we are proud to have a team that consistently goes the extra mile. We look forward to welcoming you back for your next vehicle!

July 26, 2026

My experience with Nissan McKinney has been fantastic! Salesperson Andy (Andres) was a huge help from the moment I stepped onto the lot from my car. However, he was not creepy or cringy about it; he off More

by Kimfromtexas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres “Andy”
Jul 29, 2026 -

Nissan of McKinney responded

Thank you for sharing such a detailed and thoughtful review, Kim! It means a lot to hear that your experience from start to finish felt comfortable and pressure-free. Andy sounds like exactly the kind of person we are proud to have representing our team, and it is great to know that his approach made such a positive impression. We are also glad that John and the rest of our management and finance team contributed to making the process smooth and enjoyable. Congratulations on your first Nissan lease, and we hope you love every mile in your new vehicle!

July 25, 2026

My experience is always great! Saul, my service advisor was very attentive and kept me updated throughout the process. More

by Latricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul (in Service).
Jul 28, 2026 -

Nissan of McKinney responded

Thanks for sharing this, Latricia! It is wonderful to hear that your experience continues to be a great one. Saul sounds like exactly the kind of service advisor who makes a real difference, and we are glad his attentiveness and communication made the process smooth for you. We look forward to seeing you again next time!

July 13, 2026

We went to this dealership to purchase a used Ford. They tried to tack on $4,444 in “dealer added accessories “. They then tried to say this was a typo and then tried to justify a price above asking wi More

by Gster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emma and Nico
Jul 15, 2026 -

Nissan of McKinney responded

We are disappointed to hear about the experience you described. We understand your frustration, and we regret that your experience did not meet your expectations. Transparency and integrity are values we hold to a high standard, and we take feedback like yours seriously as we continuously work to improve the experience we provide to every customer. We are glad the situation was ultimately resolved and that you were able to complete your purchase. Please reach out to our General Manager, David Kelley, at (469) 634-4865 so we can discuss this further.

July 13, 2026

It’s fun I really enjoy meeting new people every day I learn how to be a man More

by Batman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel
Jul 15, 2026 -

Nissan of McKinney responded

We are grateful for such a warm reflection on your experience! It is wonderful to hear that you are finding joy in the connections you are making and that each day brings something new and meaningful. We are truly glad to be part of that journey with you and we look forward to continuing to be a place where great experiences happen.

July 12, 2026

Great easy experience-contact Seth and he will go above and beyond to make it smooth and seamless. Highly recommend. More

by courtneylsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth
Jul 15, 2026 -

Nissan of McKinney responded

Your positive feedback truly means a great deal to us, and we are so glad to hear that your experience was smooth and seamless from start to finish. It is wonderful to know that Seth went above and beyond to make the process easy for you. We will be sure to pass along your kind words to him. Thank you for the high recommendation, and we look forward to welcoming you back in the future.

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