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Nissan of McKinney

McKinney, TX

Overview
Reviews
Vehicles
4.2
973 Reviews
Call Dealership (469) 919-5544

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

January 12, 2024

I couldn't follow the tsunami of papers I had to sign. I don't know what I agreed to. I mainly resent what seems to me to be a neat "bait-and-switch" trick that increased the monthly lease payment over More

by apprehensive666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The finance guy
Report | Print
Jan 16, 2024 -

Nissan of McKinney responded

We apologize that our pricing did not meet your expectations. We understand that pricing is an important aspect of your experience, and we strive to offer competitive and fair rates. If you have specific feedback or would like to discuss your concerns further, please feel free to contact our team. We value your input and would appreciate the opportunity to address any issues you may have encountered. Your satisfaction is important to us, and we hope to have the chance to provide a better experience in the future. Thank you for bringing this to our attention.

Jan 17, 2024 -

apprehensive666 responded

The problem wasn't the pricing per se, but how the pricing was presented. I never leased a car before, so it was gratifying when the salesman pointed out that "everything was covered" in the way of repairs. I had laid out in front of me what my trade-in was, and what the monthly payment would be. Then, near the end of the ordeal, I was told that the minimum I could pay for repair coverage was another $900, which would increase the payment about $24 per month. If I'm even able to complete the lease, I will drive this new car less than 3000 miles. So I have to pay $900 to cover repairs, in advance? If your new car can reasonably expect to incur that much in repairs in the first 3000 miles of use, perhaps the Toyota salesman I talked to was being truthful when he warned me that Nissan had "quality control" issues!

January 10, 2024

We had a good experience. Friendly staff. They were knowledgeable and very helpful. Would recommend. More

by htbrothers12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Jan 11, 2024 -

Nissan of McKinney responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 04, 2024

Brian my service guy is the best! Very helpful and handled any thing I asked. Definitely a keeper More

by joannblev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin & Brian
Report | Print
Jan 11, 2024 -

Nissan of McKinney responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 03, 2024

I appreciate the communication and understanding with my busy schedule! They made the buying process easy and the communication was great. Honesty and integrity top notch! More

by Kittkatt101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ondraus Moreno
Report | Print
Jan 11, 2024 -

Nissan of McKinney responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 03, 2024

Service has been extremely poor with quality. So if your purchasing a car, beware of the follow through after warranty. More

by Ljograham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Report | Print
Jan 11, 2024 -

Nissan of McKinney responded

We apologize for any confusion you may have experienced, and we appreciate your feedback. In order to address your concerns effectively and improve our services, we kindly request more information about the specific details of your experience. Please feel free to reach out to us directly or provide additional context about your visit. We value your input and want to ensure that we fully understand your perspective. Thank you for bringing this to our attention.

January 02, 2024

It was a nice visit y with plenty of room to sit and wait while they quickly worked on my car. More

by isaac.darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena
Report | Print
Jan 11, 2024 -

Nissan of McKinney responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

December 31, 2023

My service adviser Sarena is amazing. Great communication every step of the way and she got my Titan done a day early! She got me a loaner because my vehicle needed a $10k warranty repair More

by CDub Titan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena
Report | Print
Jan 02, 2024 -

Nissan of McKinney responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

December 31, 2023

Everyone was extremely helpful. They even got a wheelchair for me and were very expedited in getting me in and out in 2 hours. More

by patsyrichter1945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Peter David
Report | Print
Jan 02, 2024 -

Nissan of McKinney responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

December 30, 2023

Michael Rife provided excellent service as always providing all the details of work needed on my 2009 Altima. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rife
Report | Print
Jan 02, 2024 -

Nissan of McKinney responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

December 30, 2023

The car buying experience was almost pleasant. The salesman was willing to listen and deal with us. More

by MdGdfry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and Nick
Report | Print
Jan 02, 2024 -

Nissan of McKinney responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

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