Nissan of McKinney

First service after purchase, outstanding My first visit for scheduled maintenance...greeted before I could get out of vehicle! I had appt., service staff very quickly wrote up order. Servi My first visit for scheduled maintenance...greeted before I could get out of vehicle! I had appt., service staff very quickly wrote up order. Service was completed to satisfaction, and quickly. More

Second to None ! My Salesperson was Chris Saxton , he did an absolutely Outstanding job . Chris is easy to speak with, honest ,dependable & trustworthy . I told him My Salesperson was Chris Saxton , he did an absolutely Outstanding job . Chris is easy to speak with, honest ,dependable & trustworthy . I told him I was limiting my visit to 1 Hour and needed answers plus an Appraisal . I walked out of there with what I considered a very fair offer in 45 minutes . I left the Store and told him I would consider their offer on my 2013 Frontier . We then negotiated over the phone for less than 10 minutes and he had my new Nissan Frontier SL ready for me the next day . I arrived , he swapped out some Floor Mats, a Toll Tag , removed my personalized License Plates and trailer hitch while Vernon Downes completed the Sales paperwork . From start to finish , 55 minutes !!!!! Nissan of McKinney is a Dealer who " Get's it ! That is why I come back time after time for my purchases . This is my 3rd new Vehicle from them and every single time the experience is as expected " Second to None " Thanks for a great experience once again Chris ! More

Absolutely the Best car buying experience ever. Worked with Mr. Oscar. He found me exactly what I asked for in a vehicle and needed. He listened to my needs and exceeded all expectations. Thank you Worked with Mr. Oscar. He found me exactly what I asked for in a vehicle and needed. He listened to my needs and exceeded all expectations. Thank you Oscar. Also Mr. Vernon in financing made the signing process like "keep calm and get your Nissan McKinney signing on and done". I left with the perfect and a blessed experience. Thank you Team Nissan McKinney. More

Great experience Nissan of McKinney was awesome! Our salesperson, Peter was great to work with! Our salesperson was knowledgeable and did not waste any of our time. Ou Nissan of McKinney was awesome! Our salesperson, Peter was great to work with! Our salesperson was knowledgeable and did not waste any of our time. Our best experience leading a new car. More

EXCELLENT SERVICE Dealer provides EXCELLENT customer service satisfaction . They listen your issues and fix them. I could have gone for service near my house dealer b Dealer provides EXCELLENT customer service satisfaction . They listen your issues and fix them. I could have gone for service near my house dealer but preferred this dealer for their good customer service practice. More

Great Place to Purchase a Vehicle I went in not looking to buy a car, I didn't even bring my car with me to trade in so that I wouldn't buy anything. I was looking at used cars and was I went in not looking to buy a car, I didn't even bring my car with me to trade in so that I wouldn't buy anything. I was looking at used cars and was very specific in what I was looking for. I met Oscar Arango and he knew exactly what to show me. Oscar's friendliness, knowledge, and hard work to get me the best deal possible made me want to buy a car from him, and that's what I did! If your looking for a Nissan and friendly salespeople this is the place for you! I also get free oil changes and tire rotations for 2 years! More

Good work & good workers Service work and it was done right. I will always look my car over to see if any new scratches or smell of smokers since I do not smoke. The wash job Service work and it was done right. I will always look my car over to see if any new scratches or smell of smokers since I do not smoke. The wash job was excellent and cleaned inside also for which I find is just as important as the reason for the visit itself. More

Not a very good Experience So i was looking for a car for my brother and been to other dealerships to see who will give me a good money for my trade. Since i live in the area i So i was looking for a car for my brother and been to other dealerships to see who will give me a good money for my trade. Since i live in the area i decided to give these guys a chance.. It started off really good with Edwin the Sales Manager he worked a great deal and gave me exactly what i wanted for my Trade for the first vehicle... While i was there i have decided to drive a AUDI Q5 they had and since He had given me such a good deal i decided to buy that vehicle as well.. And it turned out to be the worst mistake and the biggest nightmare.. The car was listed on there website for $30K ... i offered $26,500 For the Car and he accepted and shook my hand and also had me sign his sheet with me and him agreeing on the terms and price. Keep in mind this was all happening at around 8:00 PM . They did all the paperwork and as he was getting ready do send me to finance he saw that the guy who was my Sales agent ( Oscar) pulled out in the Q5 to get it cleaned and Edwin the manager Ran to me and said oh i thought you were buying the AUDI A5 and he had worked the numbers on that and not the Q5 ..Oscar even told him he doesn't understand why he would do that when i did not even test drove the A5 and even the carafax information and everything i signed it had Q5 viN number on it... so he said he cannot do the deal at this point i have already been at the dealership for about 2 hours and it was 10:00 PM at night .. I was so Frustrated that he made the mistake and he should of honored what we agreed on. But Rather he didn't care if leave both of the cars and take my business elsewhere. So he asked me the lowest he can do is $28,500. And that was it at this point they have already taken my Honda accord V6 in for a trade took all my stuff out took my license plates my Toll Tag everything.. So i was frustrated that there word meant nothing . i decided to go ahead and buy the car anyways as i felt my time was too valuable and i have already wasted 2 hours with these people.. Then i go to the Finance just to find out they can't even do financing that late. Yet they didn't inform me that when he was trying to negotiate deals with me to get 2 cars from him. So they inform me that i will have to come tomorrow to sign up the paperwork but i can take the cars home.. Which i did next day around 9 AM i call the dealership and ask to speak to the Director of Finance Jason Reese.. and was told that they are still trying to close out February and he haven't even ha da chance to work on my file . I was a victim of identity theft so i had Fraud alert on my credit file which i have listed for these guys and i was informed that they are only going to send my credit to NISSAN FINANCE< CHASE AND CAPITAL ONE BANK.. Later that day i had 9 new injuries on my credit report and when i called Jason Reese again he said he doesn't know what happened.. How can you be a director or finance and don't know what happen .. SO around 1 pm i called again to see if my paper work was ready to sign and Jason Reese told me he will have it ready by the end of that business day or give me an update before he leaves.. I never got any emails calls or anything from him at all. SO i call the dealership at around 6:30PM speak to Edwin at this point i was extremely frustrated and he told me that the paperwork was ready and i can come pick it up. While i am driving to the dealership OSCAR My sales agent Called and told me that the paperwork was not ready and i was given a false information and i will have to come the next day. So Next day i call and speak to BRANDON IN finance so far he was the only person who has been helpful and i went in and got my papers finally around 1pm the 3rd day .. And these guys quoted me and on my paperwork i signed it says my interest rate is 4.49% on Audi and 3.99% on Nissan but then when both of my accounts were opened the interest rate is different much higher which i am still trying to fight with both banks to get it corrected.. I was not going to write this review at first because i felt these people have already wasted my time enough and they don't really care anyways .. But then again today when i got a call from the BANK telling me the VEHICLE i have traded in the loan is still not been paid off and it has been over 2 weeks.. SO THE REASON I AM WRITING THIS I WANT ALL OF YOU TWO KNOW THIS DEALERSHIP IS A TRUE DEFINITION OF BAIT AND SWITCH AND TOTAL DISAPPOINTMENT .. ANOTHER KICKER THE NISSAN I BOUGHT WAS CERTIFIED WHICH THE SALES AGENT TOLD ME IT INCLUDES IN THE STICKER PRICE BUT NO THEY ADD ANOTHER $2000.00 TO THE TAG PRICE TO MAKE IT CERTIFIED SO DON'T BE FOOLED BY THE STICKER PRICE....PLEASE TAKE YOUR BUSINESS TO OTHER DEALERSHIPS WHERE IT WILL BE APPRECIATED AS I AM SURE YOU ALL WORK HARD FOR YOUR MONEY LIKE I DO.. THEY NEVER HONORED THE PRICE THAT WE AGREED ON NEVER OFFERED ANY COMPENSATION FOR ALL THE RUN AROUND NOTHING. ... SO PEOPLE GO ELSEWHERE DO NOT DO BUSINESS WITH NISSAN OF MCKINNEY .. THANK YOU More

Great! The people there were very friendly at the dealership, they have a lot to offer it's customers and also their children, now that is something I have n The people there were very friendly at the dealership, they have a lot to offer it's customers and also their children, now that is something I have never seen in all the years I've bought cars. An area for the kids to play in while the parents take care of business. More