Nissan of McKinney

Great service! My advisor Sarena walked me through every step of the way. She is very good at what she does. Customer service was 100% the best! A+ My advisor Sarena walked me through every step of the way. She is very good at what she does. Customer service was 100% the best! A+ More

On time service. Discussed all issues before performing repairs. Courteous staff. Able to tract work. Discussed all issues before performing repairs. Courteous staff. Able to tract work. More

Great service by advisor Abraham who always goes above and beyond to make sure all is done. and beyond to make sure all is done. More

Excellent service writer, knew what the charges are for the work to be done. Work was done in a timely manner. Car was washed . Great job. the work to be done. Work was done in a timely manner. Car was washed . Great job. More

Absolutely a great experience! ! I have previously bought 2 cars from this dealership and bought a blue Rogue yesterday. Thank you Ali and Nick for making this purchase easy!! ! I have previously bought 2 cars from this dealership and bought a blue Rogue yesterday. Thank you Ali and Nick for making this purchase easy!! More

Before leaving, they go over the survey that you will receive and tell you how to rate them and what answers to choose. It is quite condescending. As well as I was told a price of an add on when I was lo receive and tell you how to rate them and what answers to choose. It is quite condescending. As well as I was told a price of an add on when I was looking at a truck, since I said it was a non-negotiable and something I wanted. The Nissan System was down that day and was told a price and that it could easily be added on. I called and was told a completely different price. When I messaged the salesman, he claimed he never said that. I had someone with me, it was very clear he just wanted the sale and just said a number. The way he responded was rude. It just reminds people why they absolutely hate buying cars and salesman will do or say anything. Update! After leaving this initial review I was contacted by Nissan saying that they would be honoring the original price of the sports bar. Then I was contacted by finance about completing a new survey and in return I would get it for free (I have attached the text thread). After completing the survey as requested, the dealership changed their stance. Despite fixing the survey, they claimed it was irreversible and gave the promised sports bar to someone else. Frustrating and disappointing experience overall. More

I couldn't follow the tsunami of papers I had to sign. I don't know what I agreed to. I mainly resent what seems to me to be a neat "bait-and-switch" trick that increased the monthly lease payment over I don't know what I agreed to. I mainly resent what seems to me to be a neat "bait-and-switch" trick that increased the monthly lease payment over what I was led to believe. It will cost me nearly $1000 above what I was led to believe, over the life of the lease. More

We had a good experience. Friendly staff. They were knowledgeable and very helpful. Would recommend. Friendly staff. They were knowledgeable and very helpful. Would recommend. More

Brian my service guy is the best! Very helpful and handled any thing I asked. Definitely a keeper Very helpful and handled any thing I asked. Definitely a keeper More

I appreciate the communication and understanding with my busy schedule! They made the buying process easy and the communication was great. Honesty and integrity top notch! busy schedule! They made the buying process easy and the communication was great. Honesty and integrity top notch! More