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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

September 09, 2020

Courteous, quick and reliable. Service rep at Nissan of McKinney, Justin Verde always takes good care. Service dept is friendly.. I have always been able to get my car serviced the same day I set appt. T More

by c-scott62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Sep 14, 2020 -

Nissan of McKinney responded

Thank you for your positive review!

September 03, 2020

Horror of service experience....oil change...part of their scheduled maintenance program...over two hours...was promised in an hour...horrible customer service and professionalism More

by ARCHIELANCEKING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Sep 08, 2020 -

Nissan of McKinney responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

September 03, 2020

Always great service from great service advisor Robert G. Robert service my truck for over 5 years. Always happy to make customer feels like Nissan of McKinney is the best and offer the best service. More

by lespan58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert G.
Sep 08, 2020 -

Nissan of McKinney responded

Thank you for your positive review!

August 29, 2020

Used the service option on the spot and everything was above the expectations! Tire rotation, oil change and car cleaning were the services down in this visit. Thanks will visit again! More

by deepak chaudhary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 31, 2020 -

Nissan of McKinney responded

Thank you for your positive review!

August 29, 2020

I went in today to get an oil change and it was easy. It was fast. They made everything so simple for me. Thank you More

by Fab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It starts with a T I think
Aug 31, 2020 -

Nissan of McKinney responded

Thank you for your positive feedback!

August 29, 2020

Great service, in and out as promised and provided a loaner car for the day, notified me as soon as the repairs were completed and ready for pickup More

by johnflood2153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham
Aug 31, 2020 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 24, 2020

I thought the dealership was wonderful, they took time with me (a senior lady) until he gave me the keys to the car. At that point his job was finished with me! I would have liked a little more help with More

by Mimisuee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham
Aug 31, 2020 -

Nissan of McKinney responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

August 22, 2020

Brandon and all the service team at Nissan of McKinney always make me want to come back. I live in Dallas but only get my car serviced at Nissan of McKinney because of the customer service and care they g More

by Pbenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 27, 2020 -

Nissan of McKinney responded

Thank you for your positive review!

August 19, 2020

I’ve purchased several cars from this dealership and had them serviced there too. Today was the BIGGEST disappointment. I sat in my car waiting for someone to help for awhile then after 3 hours for an oil c More

by Stickney2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
Aug 31, 2020 -

Nissan of McKinney responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

August 18, 2020

Brandon Palmer was first rate. Very friendly, explained the service and went over the opinions. Car was serviced and auto cleaned up inside and outside. I will be back. Thanks for being a great dealership More

by Jennier04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Palmer
Aug 27, 2020 -

Nissan of McKinney responded

Thank you for your positive review!

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