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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

November 13, 2020

Great to work with handling insurance claim for damaged struts caused by accident. Great follow up. They do good work for me every time I More

by Jofarragut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Miles
Nov 16, 2020 -

Nissan of McKinney responded

Thank you for your positive review!

November 13, 2020

Service was great. However I was told I needed to replace power steering and brake fluid. I declined the $320 recommended work and took it to my mechanic this morning who confirmed showing me neither needed More

by Lovemypathfinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, can’t remember started with t
Nov 18, 2020 -

Nissan of McKinney responded

We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

November 11, 2020

I came in for one of my free oil changes. Gary took great care of me and got me in plenty of time so I could have time for lunch before a doctors appointment. I think it is nice that you washed the truck too More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 13, 2020 -

Nissan of McKinney responded

Thank you for your positive feedback!

November 10, 2020

Mohamad, Jared and the dealership manager were fantastic to work with and did not do a pressure sell, which was a breath of fresh air for me buying a Frontier from them. More

by brocket63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad and Jared
Nov 11, 2020 -

Nissan of McKinney responded

Thank you for your positive feedback!

November 07, 2020

The salesman was not helpful at all and they add $1000 to price We weren’t planning on. He dump us on another consultant. We drove over 600 miles to get this Armada . More

by moscelyn1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Clemmons
Nov 11, 2020 -

Nissan of McKinney responded

We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

November 07, 2020

This dealership was very professional! They did not pressure me into anything! They were very through on explaining how the car worked! I would recommend them!! More

by Gram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rios
Nov 09, 2020 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Dec 11, 2020 -

Gram responded

Very professional dealership!!

November 04, 2020

Great job and completed quickly. Michael was very professional and kept me updated on what they were doing. I will bring my Nissan back in the future More

by wintersnow8989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
Nov 06, 2020 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 02, 2020

Justin in the Service department was very attentive and paid attention to details. He went above and beyond to make sure I was happy with the Services delivered. More

by Daguilera5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 03, 2020 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 30, 2020

Robert Gray is such an amazing service advisor. I know that he will not oversell what needs to be done and he always explains what needs to be done. More

by db.richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Nov 02, 2020 -

Nissan of McKinney responded

Thank you for your positive review!

October 26, 2020

I have been very pleased with McKinney Nissan since purchasing my Nissan Maxima a year ago. The staff is very friendly and takes time to address my concerns and explain the answers to any questions I More

by Kim.Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Reichert
Oct 27, 2020 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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