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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

March 07, 2021

The service was absolutely great!! Donovan was awesome not one of those pushy rye of salesman. All in all I was very satisfied with my experience. More

by gradiz75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donavan Henderson
Mar 08, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

March 03, 2021

I spent hours listening to them trying to sell me extra service agreements then when I picked up my car they didn't even check the air pressure in my tire. I told them to check it. It had 22 lbs of air. Th More

by tsoftail96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edgar. Geneva
Mar 08, 2021 -

Nissan of McKinney responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

February 28, 2021

This was my second time working with Dakin and just like before the service and his customer service was wonderful. Hes always honest about which work I should get done to my vehicle. More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakin Davis
Mar 01, 2021 -

Nissan of McKinney responded

Thank you for your positive review!

February 22, 2021

We made an appointment ahead of time and planned on looking at two vehicles. We test drove one and then wanted to test drive the second and waited over an hour for them to change a tire on it. While wa More

by jsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Geneva
Feb 25, 2021 -

Nissan of McKinney responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

February 21, 2021

Excellent great service. Every time I come I see my boy Robert gray he always take care of me! The dealership has great customer service very nice speak to you and everything! More

by marquise.elam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Feb 22, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

February 14, 2021

Quality customer service for sure: kind, polite and knowledgeable about the services needed. Another gentleman helped me as the person I normally would have used was already off; however he provided gr More

by gfreckles60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin V.
Feb 15, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 11, 2021

Very professional and friendly. Thank recommend Nissan of McKinney to anyone. Excellent service. Every time I take my car for service, I’m always happy with their professional attitude More

by isoldarojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Palmer
Feb 15, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 10, 2021

We just had an excellent experience trading in our Nissan and getting a new one. Customer service was terrific and we're very happy with the deal that we got and our new Nissan. More

by barbeegail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McDougle and David Benitez
Feb 11, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

February 07, 2021

From the General Manager David Kelly to the salesman Christopher Saxton to the Financial person that assisted us my experience was exceptional. They were all very professional and competent. I was ver More

by s6219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kelly, Chris Saxton, Financial person( do not remember his name
Feb 09, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Feb 10, 2021 -

s6219 responded

Thank you so much, appreciated everyone we worked with they were so kind.

February 06, 2021

Gary at Nissan McKinney was awesome - professional, courteous, great guy. Would recommend. He seems to genuinely care about his customers, and handled my situation well from start to finish. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 08, 2021 -

Nissan of McKinney responded

Thank you for your positive review!

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