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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

March 21, 2021

The advisor James Palmer provided excellent customer service. The checkout process was very quick. James is a very friendly person and the quality of work was exceptional! More

by rorozco35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3319 James B. Palmer
Mar 22, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

March 21, 2021

Great service, overall quick and efficient. Took care of problem properly the first time. They were great about updating me too. They warranty their work too which is good More

by Patriot1136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 23, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

March 20, 2021

I drive out of my way to go to Nissan of McKinney due to great service from a simple oil change to more significant repairs. The staff is always friendly and helpful More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 22, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 16, 2021

Service performed was smooth, easy, and work performed was completed before the estimated date. The service was performed under my extended warranty at no cost to me which paid back my initial cost of th More

by Friscdag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 17, 2021 -

Nissan of McKinney responded

We appreciate you taking the time to leave us a positive review!

March 16, 2021

Too far, but worth it for my maintenance records to be used in the future for trade in. Waiting area should be mandatory to wear masks for COVID prevention.....ALWAYS! Don’t care what the governor says More

by Jessegortiz2054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Reichert
Mar 19, 2021 -

Nissan of McKinney responded

Jesse, we are disappointed to hear that you did not feel comfortable during your visit to our store. We assure you that the health and safety of our customers and staff are our top priorities, and we are following all CDC, state, and local guidelines. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

March 16, 2021

Longest time I've ever had to wait for an oil change and wash. My appointment was at 10:00 yet I didn't get my car back until 12:30. More

by dandbjohansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 17, 2021 -

Nissan of McKinney responded

We appreciate your feedback. While we love to see a 5 star review, our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. If you would like to discuss this further please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

March 13, 2021

Process was easy; personnel were courteous and professional. I find the requirement to write at least 25 words to be troublesome. Seems to be a sneaky way to inflate number of positive words or sn More

by jratt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Riffe
Mar 15, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

March 13, 2021

I definitely suggest seeing the Service Advisor Brandon Palmer for servicing your vehicle. He makes sure your being charged the right amount for your vehicle service and continues to give updates on your v More

by Cotognoman16@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon palmer
Mar 15, 2021 -

Nissan of McKinney responded

We appreciate you taking the time to leave us a positive review!

March 10, 2021

Greeted by someone as soon as we arrived. Started process right away. Every one there friendly and helpful. I would highly recommend this place to anyone who wants to buy a car. More

by Lydia10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero, Edwin Alvarado, David Benitez
Mar 11, 2021 -

Nissan of McKinney responded

Thank you for your positive review!

March 08, 2021

Went in for another 5k maintenance. Easy to schedule online. Every one is always super friendly, professional and easy to talk with. Justin was great. Got me in and out with as little fuss as possible. More

by gwynethnafe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Mar 09, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

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