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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

May 12, 2021

We needed an oil change and to check out the noise the brakes were making. They explained that the brake noise was due to an error they had made and corrected it at no charge to me. I never would have k More

by Agtun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 13, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 12, 2021

Have used this dealership for my last 3 cars. Always very nice and courteous. Kevin Abrams did an awesome job taking care of our needs. More

by L&BDavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Abrams
May 13, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 11, 2021

Kevin Abrams was the salesman I worked with while shopping for a new Nissan for my wife. Kevin was very helpful & knowledgeable of what I wanted. Kevin’s expertise gave me the confidence I needed whe More

by tw_hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Abrams
May 12, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

May 08, 2021

I had an appointment for an oil change and tire rotation. It still took an hour and 45 minutes. Way too long. Make sure you have time if you wait. More

by txtech1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
May 12, 2021 -

Nissan of McKinney responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

May 12, 2021 -

txtech1997 responded

Also, when I bought my car, I was told by my sales guy Donovan that the car came with synthetic oil and that my free oil changes would be synthetic as well. So when I showed up for my appointment, they said the free oil change was only the regular oil, so I had to pay $20 plus tax for the blend. I tried getting a hold of Donovan for weeks before my appointment and he never returned an email. Poor experience.

May 06, 2021

I really appreciate the service staff at Nissan McKinney! They are extremely helpful and make the process easy for me. The service department at Nissan McKinney is why I keep getting vehicles there. More

by melody _kamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Richard
May 10, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 02, 2021

The sales and service personnel at this location are professional and caring. Great staff, great service. This is a good place for people who want to purchase a new car More

by Tanviet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheu tijani
May 03, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 01, 2021

Awesome service. Everyone we delt with so friendly. Will definitely do business here. This is a great dealership all the way from sakes, finance, and service. More

by Janet1557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
May 03, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

April 26, 2021

I am a repeat customer for a reason. Great customer service. Made it happen for me again. Right price, right payment, and always treat me with respect. More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron, Chris and Chris
Apr 27, 2021 -

Nissan of McKinney responded

Thank you for your positive review!

Apr 27, 2021 -

M responded

It is my pleasure! I believe customer service is everything, and I also believe in giving strokes when they are due. Thank you again,

April 23, 2021

Love my new 2021 Nissan Rogue. Eric Spratley was great!! Funny & Friendly no pressure to purchase kind of guy. Go ask for Eric with the fancy boots. More

by Kaseface79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric S, Eduardo, and David B
Apr 26, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 22, 2021

Service person clarified several questions I had about the maintenance on my car. The work was done in less time then I was told. Car was washed. More

by wdragon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Apr 23, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

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