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Nissan of McKinney

McKinney, TX

Overview
Reviews
Vehicles
4.1
981 Reviews
Call Dealership (469) 919-5544

3800 S Central Expy

McKinney, TX

75069

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Showing 981 reviews

February 15, 2025

Customer care and communication that I experienced was very poor. I had to drive back to ask questions about the service that was done on my car after noticing that nothing was done to it. The guy who ser More

by Hezikiya Chiyaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kabin Castillo
Report | Print
Feb 19, 2025 -

Nissan of McKinney responded

We sincerely apologize for the poor communication and customer care you experienced. We understand how frustrating it must have been to feel uninformed about the service on your vehicle, and we deeply regret that the response you received was not respectful or helpful. This is not the standard of service we strive to provide. Please contact our General Manager, David Kelley, at (469) 634-4865 so we can address your concerns and work toward a resolution.

February 11, 2025

They are awesome, the tech advisor and all the Nissan team, they made maintenance to my pick up. More

by EMILIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham and Nissan team.
Report | Print
Feb 12, 2025 -

Nissan of McKinney responded

Thanks for sharing your positive feedback! It's fantastic to know our Nissan team, including your tech advisor, provided you with excellent service on your pickup. We appreciate your business and hope to see you again soon.

January 30, 2025

I like Nissan of McKinney the service is quick and the quality of work are excellent More

by Marrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I forgot his name but his awesome employee
Report | Print
Feb 03, 2025 -

Nissan of McKinney responded

Thank you for your kind review! We’re thrilled to hear that you’ve had a positive experience with our quick service and excellent quality of work. Providing both efficiency and high-quality service is always our goal, and we appreciate your feedback. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!

January 29, 2025

Excellent customer service, good price, great finance options. A bit of a drive from my home, but well worth it More

by Sylvia
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio, JT, Peter
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Jan 30, 2025 -

Nissan of McKinney responded

Thank you so much for your fantastic review! We're delighted to hear that our customer service, pricing, and finance options made such a positive impression on you. While we understand we're a bit of a drive from your home, we're thrilled that you found the journey worthwhile. Our team works hard to provide exceptional value that makes the extra miles meaningful. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence!

January 04, 2025

Kept my appointment on schedule. Had the part in stock that I needed. My car was ready on time. More

by kpeterson178
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kabin Castillo
Report | Print
Jan 08, 2025 -

Nissan of McKinney responded

Thank you for your positive feedback! We're delighted to hear that your appointment went smoothly and that we had the part you needed in stock. Ensuring that your vehicle is ready on time is a top priority for us, and it's great to know we met your expectations. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future!

January 01, 2025

Nissan dealership, I would recommend to everyone. Their service, Knowledge, Courtesy, Is excellent!! I will always use Nissan Of McKinney!! More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
Report | Print
Jan 02, 2025 -

Nissan of McKinney responded

We’re thrilled to hear that you had such a positive experience with us at Nissan of McKinney! Providing excellent service, knowledge, and courtesy is our priority, and we’re glad it showed. We look forward to continuing to serve you for all your future needs!

December 22, 2024

We bought our 3rd car from Nissan of McKinney. Staff is friendly and not pushy. Thank you for being our dealership of choice!! More

by Annamallen247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain, Joshua (red shirt), Kevin in finance
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Dec 27, 2024 -

Nissan of McKinney responded

Thank you for the amazing review! We're thrilled to hear that you've purchased your third car from us and that our staff continues to provide a friendly, non-pushy experience. We truly appreciate your loyalty and are honored to be your dealership of choice. We look forward to serving you again soon!

December 21, 2024

I have bought my 4th car here and have been very happy with the process each time. More

by Nghearon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Brockleman
Report | Print
Dec 23, 2024 -

Nissan of McKinney responded

Thank you for your incredible loyalty and support! We’re honored that you’ve chosen us for your fourth car, and we’re thrilled to hear that you’ve been happy with the process every time. Your trust means the world to us, and we’re committed to continuing to deliver excellent experiences. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again! Enjoy your new car!

December 19, 2024

Sam was excellent 😀windshield miles sticker forgot 3 in a row. Checklist needs review, puts watch else forgot in mind. Still good location, thanks. More

by kreilly0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Dec 20, 2024 -

Nissan of McKinney responded

Thank you for your 5-star review! We’re thrilled to hear that Sam provided you with excellent service. We appreciate your feedback regarding the windshield miles sticker; your insights are invaluable in helping us improve our processes. We’re glad to know you still find our location to be a good choice, and we’ll certainly take your suggestions on board to ensure a smoother experience in the future. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

December 17, 2024

Received an exceptional car service at this facility. I am satisfied with their services. Definitely, will visit this place for future services. More

by Kprashanth560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
Report | Print
Dec 18, 2024 -

Nissan of McKinney responded

Thank you for your wonderful review! We’re delighted to hear that you received exceptional car service at our facility and that you are satisfied with our services. Your positive experience is what we strive for, and we appreciate your trust in us. We look forward to seeing you again for your future service needs. If you have any questions or need assistance, please don’t hesitate to reach out. Thank you for choosing us!

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