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Nissan of McKinney

McKinney, TX

Overview
Reviews
Vehicles
4.2
973 Reviews
Call Dealership (469) 919-5544

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

July 28, 2022

Very nice service dept…super easy- drive up to the door and they meet you-they were fast and my car was washed and vacuumed More

by Baxter76264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jul 29, 2022 -

Nissan of McKinney responded

Thank you for your positive feedback!

July 27, 2022

Not so much the dealership as Stanton Stone, my service rep. He’s great! Helped me with insurance claim. More

by jimannlac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanton Stone
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Jul 27, 2022 -

jimannlac responded

I’m done

Jul 27, 2022 -

jimannlac responded

I’m really done

Jul 27, 2022 -

jimannlac responded

Really?

Jul 27, 2022 -

jimannlac responded

Fini

Jul 27, 2022 -

jimannlac responded

Good bye

Jul 29, 2022 -

Nissan of McKinney responded

Thank you for your positive review!

July 24, 2022

Justin took amazing care of me, explain to me everything that was done to my car and how it could get fixed. Would recommend More

by fabiola.martinez412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Report | Print
Jul 26, 2022 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

July 23, 2022

Great polite prompt friendly knowledgeable, efficient ; will use again; all workers seemed to like their job and respected one another as well as customers More

by Jdhhac2orn@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Jul 25, 2022 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 22, 2022

I don’t like car dealers. However, Nissan of mckinney was pleasant, helpful and got the job done More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lyngle
Report | Print
Jul 25, 2022 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Jul 25, 2022 -

Alan responded

Buying a car can be intimidating. Nissan of Mckinney were never pushy and it was a pleasant experience. Honestly, if you think buying a car is stressful (and it can be), speak to them. I was very pleased!!

July 21, 2022

Lacking customer communication skills not being aware of product replacement with out my knowledge .Over booking appointments. More

by kathykatms1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kanin Castillo unaware of name that checked me in on arrival at 8:23
Report | Print
Jul 25, 2022 -

Nissan of McKinney responded

Kathy, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

July 21, 2022

I took my car in for maintenance and some concerns with some of the cars behavior. End result no issues but communication was lacking from the service agent and it took several days to get my car back . More

by Milly
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
Report | Print
Jul 25, 2022 -

Nissan of McKinney responded

Hello Milly, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

July 20, 2022

Excellent Service advisors. Ask for Justin Verde, very professional and personable, he is your man to see! More

by achristofano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Report | Print
Jul 21, 2022 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Jul 21, 2022 -

achristofano responded

I live in Coppell and it's worth the drive and tolls to receive such excellent service!

July 19, 2022

They went step by step through process being transparent about cost and different options on the table. More

by Arunred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
Report | Print
Jul 20, 2022 -

Nissan of McKinney responded

Thank you for your positive feedback!

July 18, 2022

Nissan of Mckinney have skilled workers who are professional in the way they go about there work for me More

by jswiggu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember service advisor name
Report | Print
Jul 19, 2022 -

Nissan of McKinney responded

Thank you for your positive feedback!

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