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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

October 04, 2022

Great Nissan dealership#McKinney. The sales guy by the name Gabriel was kind and professional. More

by Evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Oct 04, 2022 -

Nissan of McKinney responded

Thank you for your positive feedback!

October 02, 2022

Excellent service as usual. Service Advisor…Justin Verde always takes good care of us, He always makes our visits pleasant and I will continue to allow Nissan McKinney to servic More

by Latricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Oct 04, 2022 -

Nissan of McKinney responded

Thank you for your positive review!

October 01, 2022

Nissan McKinney has always been a dealership you can depend on and is trustworthy and courteous. More

by janey.k.fall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Verde
Oct 04, 2022 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 01, 2022

A job well done and keep up the great work. They worked with my budget. More

by poohbear2466
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris P.
Oct 04, 2022 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 28, 2022

My service advisor Brandon Palmer is the reason why I come to this dealership to get my 2005 Xterra serviced. He’s very honest and recommends what I really need and not anything more. He is more concern More

by CyberDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Palmer
Sep 29, 2022 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 14, 2022

Very poor customer service, the service center representative was rude, unprofessional, and he acted like he was doing me a favor . They don't take responsibility for anything. I won't take my v More

by ferjdk07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abraham Olivera ( he's the worse ever)!!!!
Sep 19, 2022 -

Nissan of McKinney responded

Hi ferjdk07, we sincerely apologize for the experience you had, but thank you for bringing this to our attention. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

September 13, 2022

Staff was very courteous. I arrived at my appointment time at the repairs did not go over the estimated time of completion. More

by Adrienne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
Sep 14, 2022 -

Nissan of McKinney responded

Thank you for your positive review!

September 09, 2022

Friendly and helpful staff. Salesman Chris Saxton made sure that all our questions were answered. More

by nermin-kara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saxton
Sep 12, 2022 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Sep 12, 2022 -

nermin-kara responded

Very satisfied with customer service

September 03, 2022

Rip off. Sold me a car they said was never in an accident but it was. I am not a mechanic so I didn't notice until after I bought the car. The knew because th More

by RobS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Parker, and "Nico"
Sep 13, 2022 -

Nissan of McKinney responded

Rob, we are so sorry to hear that you are unhappy with your purchase. We cannot guarantee the history on any pre-owned vehicle and do our very best to photograph and document the exact condition of every vehicle for sale on our lot. We even allow customers to have the vehicles independently inspected before purchase. If you are truly unhappy with your vehicle, you may return the vehicle for a full refund. If we may be of further assistance, please contact our General Manager, David Kelley at (469) 634-4865.

August 27, 2022

My service tech was great but very disappointed that I bought the car only two months ago and had to pay $250 for a new battery. For a certified vehicle where they charge extra for it to be certified you More

by kjponder2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 02, 2022 -

Nissan of McKinney responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

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