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Nissan of McKinney

McKinney, TX

Overview
Reviews
Vehicles
4.2
959 Reviews
Call Dealership (469) 919-5544

3800 S Central Expy

McKinney, TX

75069

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Showing 959 reviews

November 28, 2024

Friendly and willing to listen to the concern of the customer. Very polite and well versed on the job at hand. More

by Guilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cabin Castillo
Report | Print
Dec 02, 2024 -

Nissan of McKinney responded

Thank you for your positive feedback! We're so glad to hear that our team was friendly, attentive, and knowledgeable in addressing your concerns. We always strive to provide excellent customer service, and it’s great to know we met your expectations. We appreciate your business and look forward to serving you again in the future!

November 26, 2024

Nissan of McKinney worked with us through every step of purchasing our new Armada. From our salesperson to the finance manager they worked to understand our needs to get us a good offer on our trade and to More

by theyoyos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Caldwell, Tareq Jesrawi
Report | Print
Nov 27, 2024 -

Nissan of McKinney responded

Thank you for the wonderful 5-star review! We’re so glad to hear that our team at Nissan of McKinney worked with you every step of the way to ensure you found the perfect deal on your new Armada. We truly value understanding and meeting our customers' needs, and we’re happy we could help you get a great offer. Enjoy your new vehicle, and if you ever need anything else, don't hesitate to reach out!

November 25, 2024

The best dealership I have been everyone is so friendly and helpful 10 of 10 😊 More

by rocioyare47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Benites and David Benites
Report | Print
Nov 27, 2024 -

Nissan of McKinney responded

Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with us. Our team works hard to provide friendly and helpful service, and we're so happy to know it made a difference for you. We appreciate your 10/10 rating and look forward to serving you again in the future!

October 29, 2024

Convenient location Easy to find Courtesy of staff Attentive of client needs Assistance of saleperson More

by Caribe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucio Perez & Enrique Cinco
Report | Print
Oct 30, 2024 -

Nissan of McKinney responded

Thank you for your wonderful review! We're glad to hear that you found our location convenient and that our staff was attentive and courteous. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again in the future!

October 26, 2024

The Service Department is a great place to bring your vehicle. Friendly staff, very nice dealership, and they have free popcorn and drinks for you and your kids! It’s very welcoming there! More

by Buckeyesutton20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riffee
Report | Print
Oct 29, 2024 -

Nissan of McKinney responded

Thank you for the wonderful review! We’re so glad to hear that you enjoyed your visit to our Service Department and found our staff friendly and the dealership welcoming. We believe in creating a comfortable environment for our customers and their families, and we’re happy that you appreciated the little touches like popcorn and drinks. We look forward to seeing you again and providing the same great experience on your next visit!

October 26, 2024

Daniel and Kevin made the whole process very easy and efficient. Would recommend Nissan McKinney. Thank you. More

by Thaitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 29, 2024 -

Nissan of McKinney responded

Thank you for your kind words! We're thrilled to hear that Daniel and Kevin provided you with an easy and efficient experience. Your recommendation means a lot to us. If you need anything else or have any further questions, feel free to reach out. We look forward to serving you again at Nissan McKinney!

October 26, 2024

I recently took my car to Nissan McKinney for maintenance, and I was really happy with how it went. They were quick, got the job done well, and didn’t try to push any extra services on me, which More

by Verdantsage330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanton stone
Report | Print
Oct 29, 2024 -

Nissan of McKinney responded

Thank you for your wonderful feedback! We're thrilled to hear that your maintenance experience was quick and hassle-free. Our team strives to provide top-notch service without any pressure, and it’s great to know you felt that during your visit. We look forward to welcoming you back next time your car needs attention! Safe travels!

October 25, 2024

Not happy with the service department. The manager was supposed to go over everything on the GPS, never saw him had a man that didn’t know about the GPS.to help. More

by evan9082003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Tuner
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Oct 30, 2024 -

Nissan of McKinney responded

Thank you for sharing your experience with us, and we apologize for the frustration you encountered with our service department. It's important that our customers receive the information they need, and we regret that we fell short in this instance. We encourage you to reach out to our General Manager, David Kelley, at (469) 634-4865. He will be more than happy to address your concerns and ensure you receive the support you need. Thank you for your feedback, and we hope to resolve this for you.

October 20, 2024

I’ve had an issue with my car since I got it. Nobody has looked into it or listened to me. More

by rondamdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Oct 20, 2024 -

rondamdavis responded

Why do you refuse to look into the problem with my cruise control? I have been trying for over a year to get you to listen to me and fix the issue.

Oct 25, 2024 -

Nissan of McKinney responded

We’re sorry to hear about the ongoing issue with your car and that you feel your concerns haven’t been addressed. Your satisfaction is very important to us. Please reach out to our General Manager, David Kelley, at (469) 634-4865 so we can work to resolve this for you. Thank you for bringing this to our attention, and we look forward to assisting you.

October 17, 2024

We had a great experience at Nissan of McKinney. Our sales person Alex Clenney was so amazing! Everyone at the dealership that we spoke with was very nice and professional. We felt valued as cust More

by normajones81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Clenney, Cesar Perez and Tareq Jesrawi
Report | Print
Oct 18, 2024 -

Nissan of McKinney responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience and that Alex provided you with amazing service. It’s fantastic to know that you felt valued and appreciated by our team. We strive to create a welcoming environment for all our customers, and your kind words affirm our efforts. If you need anything else, please don’t hesitate to reach out. We look forward to seeing you again!

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