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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

April 13, 2023

The service advisor was rude. Also the dealership no longer offers conventional oil change which increases cost of service a lot More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Apr 17, 2023 -

Nissan of McKinney responded

We are sorry to hear about your negative experience with our dealership. We strive to provide the highest level of customer service, and we apologize for any poor treatment that you may have received. We take all customer complaints seriously, and we want to ensure that we are doing everything we can to make things right. We would appreciate the opportunity to discuss your experience in more detail and work with you to address any concerns you may have. At your earliest convenience, please reach out to Dan Irwin at Dirwin@nissanofmckinney.com.

April 12, 2023

Did an outstanding job on my car, looked great. Got it back sooner than expected More

by John28bing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
Apr 17, 2023 -

Nissan of McKinney responded

Thank you for your five-star review!

April 10, 2023

Service was great except for dirty floor mat on driver’s side. That is all. More

by Bogus
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Olvera
Apr 17, 2023 -

Nissan of McKinney responded

Thank you for your review!

April 07, 2023

I had a great experience at McKinney Nissan. Thank you Nick, Julio, and all the rest. More

by J Hughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Reta,
Apr 10, 2023 -

Nissan of McKinney responded

Thank you for your five-star review!

April 07, 2023

Worst car buying experience ever. Sales manager refused to honor the written offer I received less than 24 hours earlier. Salesman lied and said I was approved by Nissan corp, when in More

by Boss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trujillo
Apr 10, 2023 -

Nissan of McKinney responded

We're disappointed to hear you weren't satisfied with your sales visit. We would be happy to address your concerns directly as well as answer any further questions regarding your experience. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

April 06, 2023

My sales representative was Edgar and he was excellent and meeting my needs and listening to any concerns I may have had and I would definitely refer family and friends that are looking to purchase a vehi More

by Deedorahouse1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 10, 2023 -

Nissan of McKinney responded

Thank you for your five-star review!

April 05, 2023

Little wait time. Staff was excellent. My representative was very helpful and informative. I believe his name was Stanton. More

by Cblakely8789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanton
Apr 10, 2023 -

Nissan of McKinney responded

Thank you for your five-star review!

April 05, 2023

Great service, great customer service. Would recommend this dealership to anyone that really trust for great customer service. More

by btgunz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Apr 10, 2023 -

Nissan of McKinney responded

Thank you for your five-star review!

April 03, 2023

Justin helped me today. He was pleasant and efficient. I felt well-served. Good job all around. More

by Lmcfadden
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 04, 2023 -

Nissan of McKinney responded

Thank you for your five-star review!

April 02, 2023

March 25, 2023 I don’t normally write reviews. My vehicle purchase was a wonderful experience! Mostly due to the awesome salesperson. Thank you Jerry Gunn! Blessings to you! More

by wandamaddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gunn
Apr 04, 2023 -

Nissan of McKinney responded

Thank you for your five-star review!

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