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Nissan of McKinney

McKinney, TX

Overview
Reviews
Vehicles
4.2
973 Reviews
Call Dealership (469) 919-5544

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

October 27, 2023

Ok. The service center is pricey and they call you constantly to try and buy your car back. More

by Tmorgan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 01, 2023 -

Nissan of McKinney responded

Thank you so much for sharing your positive experience with us! We truly appreciate your kind words and the time you took to leave us a review. Your satisfaction is our top priority, and we're delighted to hear that you had a great experience with us. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 25, 2023

Micheal rife is a great service advisor! Great communication from top to bottom and they’re loaner department is great More

by davisbush77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal, Rhife
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Oct 26, 2023 -

Nissan of McKinney responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 19, 2023

Sales person was very knowledgeable of the pathfinder I purchased. Very helpful with any questions I had. More

by Lynne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lazano
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Oct 20, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 15, 2023

Service associate never reached out. I had to go to his desk multiple times to get updates. I don't think he moved from his chair. If I did not visit him frequently, I may have waited lo More

by Mirage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 20, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 06, 2023

Justin Sutton in the Service department was absolutely fantastic. He is very attentive to your needs and all the work gets done on time with minimal cost. More

by bryantreul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Sutton
Report | Print
Oct 06, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 05, 2023

I wanted to leave a 5 star review of the excellent service I received from Serena and Adil at my first visit to Nissan of McKinney Service Department for a repair on my Nissan Armada. When I arrived More

by lucy_sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena, Adil
Report | Print
Oct 06, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 04, 2023

Justin Saturn at service departments is five star all the way.very professional. Have been very impressed by his customer service. More

by hsoleimani1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin S
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Oct 06, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 02, 2023

Great dealership! I've had no issues with sales for finance, it's always been a great experience. I've bought 3 cars and my most recent was leased. Ken Haislip has bee More

by michaeljacobs015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Haislip
Report | Print
Oct 06, 2023 -

Nissan of McKinney responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

September 29, 2023

Our service advisor was helpful and understanding! She accommodated us within the short time frame. It was pathfinder’s first service after the purchase of the vehicle! More

by yapremji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena
Report | Print
Oct 02, 2023 -

Nissan of McKinney responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

Oct 04, 2023 -

yapremji responded

I appreciate all the team members along with Sarena (Service Advisor) at Nissan MicKinney who assisted us for a quick first service after the purchase of Pathfinder. Thank you for being accomodating, and understanding that driving after work from Garland to McKinney made us late for our detailed first appointment, Thank you for your considertion. Looking forward to book a diagnostic appointment soon, As the time that day didn't allowed us to attempt to our request.

September 29, 2023

Being a new customer, I didn’t have a great experience with Nissan of McKinney. The service was so so. They did not wash or clean my car properly after servicing. The manager at car wash side was rude an More

by Gqure786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adil Qureshi
Report | Print
Oct 02, 2023 -

Nissan of McKinney responded

We want to extend our sincerest apologies for the dissatisfaction you experienced with our service. Your feedback is essential to us, and we deeply regret that we did not meet your expectations during your recent visit. Your satisfaction is our top priority, and we would appreciate it if you could provide more specific details about your service experience to help us understand the issues you encountered. This will enable us to investigate and address the concerns directly.

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