Nissan of McKinney

The service is getting worse. I have been bringing my vehicles to Nissan McKinney for 5 years. And use to have great service. Seems to be getting worse. I have been bringing my vehicles to Nissan McKinney for 5 years. And use to have great service. Seems to be getting worse. More

CAUTION! !!: If you happen to buy a car.. Please be very very carefull about the finance team.. They are very good at deceiving people with unnecessary discuss !!: If you happen to buy a car.. Please be very very carefull about the finance team.. They are very good at deceiving people with unnecessary discussion and CHEAT on the non cancel-able products. Especially "David Benitez".. There are lot of hidden costs which will not be discussed. They promote MPP and suggest customers to cancel the package after 1 month( so that they get the incentive). But they never talk about non-cancellation packages like paint protection. They make you sign on ipad (in the name of digitization) once its signed you have $1500 to $2000 added without your knowledge. I suggest be careful before you sign any documents in this dealership.. They are NOT Trustworthy... More

Love their service department. They are awesome customer service and great scheduling system. Technician are professional. They are awesome customer service and great scheduling system. Technician are professional. More

Brian Simmons was my service advisor he provided me with outstanding service, Nissan of McKinney you are the best of the best. outstanding service, Nissan of McKinney you are the best of the best. More

Abraham was vwry helpful, professional and kept me inform through texts and phone calls. The turnaround to get my truck back was very quick! The phone system at dealership leaves a little to be desired. W through texts and phone calls. The turnaround to get my truck back was very quick! The phone system at dealership leaves a little to be desired. When calling my calls would be dropped over and over before I could finally reach someone. More

Our advisor Collin treated us very professional and explain the issue with our vehicle along with the price of what it will cost and had our vehicle ready quick with no long delays . Collin is truly t explain the issue with our vehicle along with the price of what it will cost and had our vehicle ready quick with no long delays . Collin is truly the best we are 100 percent happy with our service . I will definitely come back if I need service again or plan on buying another vehicle thank Nissan of mckinney you are the best .. More

Always very nice and knowledgeable staff. Very nice waiting area. Nice to have a cup of coffee while waiting. Very nice waiting area. Nice to have a cup of coffee while waiting. More

The maintenance department is incompetent. They call the wrong number for progress updates. They provide incorrect information on the work that maintenance techs performed. They cannot estimat They call the wrong number for progress updates. They provide incorrect information on the work that maintenance techs performed. They cannot estimate time to complete and did not wash the car even though they said they would. The service advisor told me to stop by at 6:15 only to learn he left at 5:59. I will not return. More

Very pleasant and efficient. Easy getting the appointment I wanted. Service was prompt and I received updates Easy getting the appointment I wanted. Service was prompt and I received updates More

Excellent service, able to answer all my questions, very quick process and so happy with my new car! quick process and so happy with my new car! More