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Nissan of McKinney

McKinney, TX

4.2
973 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 973 reviews

April 16, 2025

Brian Simmons was my service advisor he provided me with outstanding service, Nissan of McKinney you are the best of the best. More

by Dwbody52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
Apr 17, 2025 -

Nissan of McKinney responded

Thank you for the wonderful feedback! We're thrilled to hear that Brian Simmons provided you with outstanding service. It's always great to know that our team is making a positive impact on your experience. We truly appreciate your kind words, and we're grateful for your continued trust in us. We look forward to serving you again soon!

April 14, 2025

Abraham was vwry helpful, professional and kept me inform through texts and phone calls. The turnaround to get my truck back was very quick! The phone system at dealership leaves a little to be desired. W More

by Magg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Apr 16, 2025 -

Nissan of McKinney responded

Thank you for taking the time to share your experience with us. We're glad to hear that Abraham provided helpful and professional service and kept you well-informed throughout the process—that kind of communication makes a big difference. It's also great to know your truck was returned to you quickly! We appreciate your feedback regarding the phone system and understand how frustrating it must have been to experience dropped calls while trying to get in touch. Your comments help us identify areas where we can improve, and we’ll make sure this concern is shared with the appropriate team. Thank you again for your thoughtful review—we truly value your input and your business.

April 13, 2025

Our advisor Collin treated us very professional and explain the issue with our vehicle along with the price of what it will cost and had our vehicle ready quick with no long delays . Collin is truly t More

by Almanzatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Apr 14, 2025 -

Nissan of McKinney responded

Thank you so much for your kind words! We’re thrilled to hear that Collin provided such professional and clear service, and that your experience was quick and hassle-free. We truly appreciate your feedback and look forward to serving you again, whether it's for service or the next vehicle purchase. Thank you for choosing Nissan of McKinney!

April 01, 2025

Always very nice and knowledgeable staff. Very nice waiting area. Nice to have a cup of coffee while waiting. More

by L&BDavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Apr 04, 2025 -

Nissan of McKinney responded

Thank you for your kind words! We're delighted to hear that you enjoyed our friendly and knowledgeable staff, as well as our comfortable waiting area. Providing a welcoming environment—including a good cup of coffee—makes all the difference, and we're glad you appreciated it. We look forward to seeing you again in the future!

March 29, 2025

The maintenance department is incompetent. They call the wrong number for progress updates. They provide incorrect information on the work that maintenance techs performed. They cannot estimat More

by BigBen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
Apr 01, 2025 -

Nissan of McKinney responded

We are truly sorry to hear that you feel there was some miscommunication during your visit and that your standards were not met. We would like the opportunity to address your concerns directly and ensure that this is resolved to your satisfaction. Please reach out to General Manager, David Kelley, at (469) 634-4865 so we can discuss this further and work to make things right.

March 22, 2025

Very pleasant and efficient. Easy getting the appointment I wanted. Service was prompt and I received updates More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kabin
Mar 24, 2025 -

Nissan of McKinney responded

Thank you for sharing your positive experience! We're glad to hear that your appointment was convenient and that the service was prompt and efficient. We look forward to assisting you again in the future!

March 14, 2025

Excellent service, able to answer all my questions, very quick process and so happy with my new car! More

by audreydaniels3000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Chicas
Mar 18, 2025 -

Nissan of McKinney responded

Thank you for your wonderful review! We're so glad to hear that you received excellent service, had all your questions answered, and experienced a quick process. Congratulations on your new car! We appreciate your feedback and look forward to assisting you again in the future!

March 04, 2025

Good service from the staff, especially Abraham. Although the wait was quite long, the work done was excellen More

by Jlira560
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Mar 06, 2025 -

Nissan of McKinney responded

Thank you for your feedback. We appreciate your insights and are glad to hear about your experience. We look forward to seeing you next time!

February 28, 2025

Not sure if you received previous: Your service equaled the service I received at Sewell: professionalism, courtesy, knowledge of automobile. I am very pleased with the car the McKinney staff helped me sel More

by annedelarosa@me.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharalee Summers, Chris Webb
Mar 04, 2025 -

Nissan of McKinney responded

Thank you for your kind words about our service. We are thrilled to hear that you found our professionalism, courtesy, and knowledge comparable to your previous dealership's. It's great to know that you are pleased with the car that our staff helped you select after driving a Rogue for six years. We hope that your new Nissan brings you happiness for many more years to come!

February 26, 2025

We are really happy with the low pressure patient approach from the dealership and our salesman Ali. We looked at several vehicles before deciding and never felt rushed to make a decision. T.J. in fi More

by greenwoodcounseling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, TJ.
Feb 27, 2025 -

Nissan of McKinney responded

Thank you! We're thrilled to hear about your positive experience with Ali and T.J. It’s great to know that our low-pressure approach and dedication to customer satisfaction made a difference for you. We appreciate your recommendation and hope to see you again soon!

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