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Nissan of McKinney

McKinney, TX

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Reviews
Vehicles
4.1
989 Reviews
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3800 S Central Expy

McKinney, TX

75069

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Showing 989 reviews

October 29, 2025

Noah in Service department was easy to work with, attentive and kept me in the loop on the progress of the work being done on my Rogue. I will use Nissan of McKinney again. Thanks! More

by Treebeard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Oct 30, 2025 -

Nissan of McKinney responded

Thank you for sharing your positive experience with our service team. We're delighted to hear that you found our service department staff easy to work with and attentive throughout the process. Keeping customers informed about their vehicle's progress is something we take seriously, and it's wonderful to know this made a difference during your Rogue's service. We truly appreciate your trust and look forward to serving you again in the future.

October 27, 2025

Good experience 5k service, fast and easy. Same day appointment, convienant scheduling, during lunch time appointment. More

by strikersskills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah and George
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Oct 29, 2025 -

Nissan of McKinney responded

Your positive experience with your 5k service means so much to us at Nissan of McKinney. We are thrilled that you found the process quick and straightforward, and that we could accommodate your same-day appointment request. Making scheduling work around your busy day, including lunch time slots, is something we prioritize for our customers. We truly appreciate you taking the time to share your feedback about the convenient and efficient service you received.

September 25, 2025

I am only giving three stars because of the service I received in the past. Obviously something has drastically changed there. There is a huge breakdown in communication. That is when you can reach them More

by carolbounds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
several
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Sep 26, 2025 -

Nissan of McKinney responded

We take all feedback seriously and understand your frustration. We recognize that reliable phone contact and clear communication are essential for providing the quality service you deserve. Your past positive experiences matter to us, and we want to ensure we can restore that level of service. We would appreciate the opportunity to discuss your concerns directly and work toward improving your experience. Please contact our General Manager, David Kelley at (469) 634-4865 so we can address these communication issues and better assist you moving forward.

September 22, 2025

The employee work here are really good and they help me to fixed my car,you guys have excellent service,especially Josh thank u very much. More

by Aurea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Sep 23, 2025 -

Nissan of McKinney responded

We are pleased to hear about your wonderful experience with our team. Your kind words about our employees and their dedication to helping you with your car repair mean so much to us. We take great pride in providing excellent service to every customer who walks through our doors. It's wonderful to know that our staff was able to take such good care of you and get your vehicle back to running smoothly. Thank you for recognizing the hard work and commitment of our team.

September 12, 2025

Great service, clean waiting room, everything was explained to me, easy process would recommend to others More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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September 09, 2025

Nissan McKinney is great. Service Dept. the best, service advisor, Michael Riffe always helpful. Always a pleasure to go there. More

by maxbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
Report | Print
Sep 30, 2025 -

Nissan of McKinney responded

We are thrilled to hear about your positive experience with our service department! We're committed to maintaining the high standards that make every visit enjoyable, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

August 30, 2025

Excellent service and sales department, Michael in sales is very knowledgeable and helping. Always keen to help.very friendly. More

by tnmkumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Peter sayroo
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Sep 17, 2025 -

Nissan of McKinney responded

We are grateful for taking the time to share your wonderful experience with us. Your positive feedback about our sales team's knowledge and helpfulness truly means the world to us. We understand how important it is to work with someone who is both friendly and eager to assist, and we're delighted that you felt supported throughout your visit. Your kind words about the excellent service in our sales department reflect the high standards we strive to maintain every day. We appreciate customers like you who recognize the dedication our team puts into providing exceptional experiences.

August 28, 2025

Thank you Nissan for the excellent service done on my Nissan pick up, thanks again More

by EMILIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech advisor
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Sep 16, 2025 -

Nissan of McKinney responded

Thank you for your review, Emilio! We are thrilled to hear that you received excellent service for your vehicle. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience. It's wonderful to know that our team was able to meet your expectations and provide the quality service you deserved. We look forward to continuing to serve you and your vehicle needs at Nissan of McKinney in the future.

July 26, 2025

I don't know why one would make an appointment for an oil change and still be told that there is a two hour wait. That being said they did provide an Uber home. More

by shireygayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Report | Print
Jul 29, 2025 -

Nissan of McKinney responded

We are pleased to hear that you appreciated the Uber service we provided during your visit. We understand your frustration regarding the extended wait time despite having scheduled an appointment for your oil change. Your feedback helps us recognize areas where we can better manage our service scheduling to ensure a smoother experience. We truly value customers like you who take the time to share their experiences, and we're committed to improving our appointment efficiency while maintaining the quality service you expect.

July 12, 2025

Dealership employees are great. We love the car. My only complaint is that I wish I had more understanding of the leasing process. Being a very senior lady, I had never leased befor More

by bvanbrunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Olvera, Julio
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Jul 25, 2025 -

Nissan of McKinney responded

We greatly appreciate your wonderful feedback about our team and are so pleased to hear that you love your new car. It brings us joy to know that we could help you find reliable transportation that meets your needs. We understand that the leasing process can feel overwhelming when it's your first time, and we truly value your trust in choosing us during this important decision. Your kind words about our courtesy and service mean so much to us at Nissan of McKinney. We're honored to have been part of your journey and hope you continue to enjoy many safe and happy miles in your vehicle.

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