Nissan of Lithia Springs

I always bring my car to Nissan of Lithia Springs for service. They are knowledgeable and friendly and my service is always completed fast! service. They are knowledgeable and friendly and my service is always completed fast! More

I dropped my vehicle at 8 am and it is now 3:30 pm. I still don’t have my vehicle or an update on the service. Horrible customer service when I called to speak with someone on an update. I keep getting I still don’t have my vehicle or an update on the service. Horrible customer service when I called to speak with someone on an update. I keep getting told that a message will be relaid but again, NOTHING! More

The worst experience EVERYTIME. This dealership is so incompetent and very non-caring for their customers. I came in during the summer in reference to the class action lawsuit invol This dealership is so incompetent and very non-caring for their customers. I came in during the summer in reference to the class action lawsuit involving my headlamp and they sent me away stating that I needed to wait on a letter from Nissan. They claimed that the case ID number and the postcard that I received in the mail was a scam and that Nissan would send "the real one". I ignorantly believed them and today they stated that I am too late for the headlamp replacement. Brandon stated today that my headlamps are dim, but still did nothing to assist with the liability issue. Once I spoke with Ron and Brandon, they stated that the issue was a Nissan issue not theirs. Please take your car and your matters to another dealership and save yourself a headache dealing with them holding your car longer that average, no communication, and false information guidance. More

I came in to get my radiator replaced inch two hoses the upper in the bottom holes they cost me over $1700 left in there for four days came back to get it the same day Chess drove it the car was jumping I t upper in the bottom holes they cost me over $1700 left in there for four days came back to get it the same day Chess drove it the car was jumping I took it back and then all of a sudden everything is wrong with it they need spark plugs they need this they need that I’m like what the xxxx I need none of that when I walk when I came in here I just believe that this dealership just took all my money for nothing I am very disappointed with the service and the explanations that was given to me I s all about charging you large sum of money. I felt like I have been ripped off with my eyes wide open More

Daniel was amazing honestly. He got me RIGHT in for a quick battery change at five pm when most of their techs had already gone home and he changed my battery himself after seein He got me RIGHT in for a quick battery change at five pm when most of their techs had already gone home and he changed my battery himself after seeing i had my two small children with me! He truly saved my day and I’d recommend him and this location. My car will always get serviced here. More

The customer service was great! The line to get checked in was long but it moved swiftly and someone came down the line and told us they would have us checked in soon and they did. The line to get checked in was long but it moved swiftly and someone came down the line and told us they would have us checked in soon and they did. More

I couldn't get in touch with anyone about my car before I scheduled to see if a part was in stock. Left emails and sent messages through call center. Short staffed so I couldn't get in touch with anyone re I scheduled to see if a part was in stock. Left emails and sent messages through call center. Short staffed so I couldn't get in touch with anyone regarding the estimate so they could work on my car. My second estimate said 38$ when it was actually $100. Chad was helpful. He gave me a discount and also double checked my tires bc my estimate did I needed four new tires and I do not. Chad saved it. The guy who checked me in was at fault but he was also working very hard to keep up the slack. More

Compared to my last visit about 3 years ago, this was by far the best experience yet, my advisor was very professional and courteous. far the best experience yet, my advisor was very professional and courteous. More

From a malfunction that was reported all the way back in March of 2022 and several visits to the dealership my vehicle is still not repaired March of 2022 and several visits to the dealership my vehicle is still not repaired More

I Want to give a Big ups to Daniel Vallejo, great service.I Will definitely come back service.I Will definitely come back More