Nissan of Lithia Springs

Thornton Rd, Lithia Springs Nissan absolutely SUCKS! You can call them, tell them the issue with your Nissan, get an appointment, AND A NAME of a person "to see". HOWEVER, when you get there, no one ha You can call them, tell them the issue with your Nissan, get an appointment, AND A NAME of a person "to see". HOWEVER, when you get there, no one has the appointment. The person to see has NO CLUE you're scheduled to see them. And when you tell them your issue, their answer is ALWAYS "we might not be able to fix that". It's ALWAYS BAD NEWS rather than "OH YES! We WILL take care of that"! I've been there THREE TIMES after calling first, explaining my issue, getting an appointment and a name of the person to see. EVERY TIME, the people there have NO CLUE about an appointment, nor my issue, and they give me nothing but BAD BOOGEYMAN conversations that, in essence, says, we ain't doing schitt! And, they don't. They waste your time! They ABSOLUTELY SUCK! Don't go there for even a KEY FOB!! Just saying. You've been warned. More

Everything was fine until the ink was dry on the paperwork. I have not received any callbacks from the General Manafer, Sales Manager or sales person that assisted me and my daughter. I guess tge cu paperwork. I have not received any callbacks from the General Manafer, Sales Manager or sales person that assisted me and my daughter. I guess tge customer service stops when you drive off. I will never recommend anyone to this dealership. Horrible customer service! More

Very friendly & professional. Kept me updated, checked to see if I needed anything. Awesome! Kept me updated, checked to see if I needed anything. Awesome! More

Good, wasn't that bad of a wait CLean and free snacks were a plus Great were a plus Great More

I had regular, prompt communication and stayed informed on problems as well as solutions and cost. I had a very pleasant experience with the advisor all the way through the process! on problems as well as solutions and cost. I had a very pleasant experience with the advisor all the way through the process! More

Took a long time. No updates. Had to call several times to get status. Shuttle was delayed. No updates. Had to call several times to get status. Shuttle was delayed. More

The shuttle driver was unfriendly, car smelled of sweat and fried chicken, and the windshield was cracked It took 4 hrs for the shuttle to come get me even though every time I called, they said someone was and fried chicken, and the windshield was cracked It took 4 hrs for the shuttle to come get me even though every time I called, they said someone was on the way. No one greeted me at the door- I had to chase someone to get service. The gentleman told me he would go get an answer and come right back... an hr passed by and he never came back More

It was short in time and friendly It was a little ruff to start but after some conversations and bargaining everything went well start but after some conversations and bargaining everything went well More

No It was fine. This survey is interrupting my day There is Nothing more to say This survey is interrupting my day There is Nothing more to say More

The process was great! The timing was good for me I was happy with the process The timing was good for me I was happy with the process More