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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,010 Reviews

1,010 Reviews of Nissan of Fort Myers - Service Center

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November 20, 2024

JP Melendez is an Excellent Service Advisor Kept me up to date on every Part of the Service Appt. Thank you very much for making my experience Excellent More

by RMDALESSIO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Melendez
November 20, 2024

Service is not very friendly if your not the right color. i have seen where people are treated differently. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Nissan of Fort Myers responded

Hi William thank you for taking the time to leave us your honest feedback.

November 20, 2024

Staff were professional, friendly and went above and beyond. Awesome customer service!!! I will most definitely be back More

by AMBITIOUS2213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Nissan of Fort Myers responded

Ambitious2213, we're so glad that we were able to go above and beyond your expectations!

November 18, 2024

I had an appointment for an oil change. The service department was so helpful, pleasant, accommodating and happy to help. It was a breeze getting in and out. Kind faces and swell folks. More

by LWALICK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Zeh
Nov 19, 2024 -

Nissan of Fort Myers responded

Hi Lwalick4, thank you for taking the time to leave a review for us at Nissan Of Fort Myers. We're happy we could meet your expectations!

November 17, 2024

Even though I scheduled my appointment I had to wait for approximately 30 minutes in the parking lot. The person in charge was so busy and really don’t care. More

by luzusaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bowling
Nov 19, 2024 -

Nissan of Fort Myers responded

Luzusaca, it's upsetting to hear that your experience was anything but stellar.

November 17, 2024

Very good customer service , sales person excelled my expectations, fast and easy to purchase my vehicle for second time. I m a happy customer! More

by KASARACASTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Nissan of Fort Myers responded

Hi Kasaracastell, thank you so much for your positive comments about Nissan Of Fort Myers!

November 15, 2024

Professional and knowledgeable staff. Everyone involved was mindful of my time, and made sure that the purchase was an enjoyable experience. More

by Angelflyortiz
Recommend Dealer
Yes
Employees Worked With
Oliver Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nuez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Nissan of Fort Myers responded

Angelflyortiz, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

November 14, 2024

Car exterior was vey dirty and full of spots after it was supposedly washed. It was a mess. More

by dteeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Nissan of Fort Myers responded

Dteeter, thank you for taking the time to leave us feedback about your experience with us.

November 13, 2024

Took too long (4 days) to complete service due to part availability. No follow up for repair status for 24 hr after leaving message on voice mail. Steering wheel air bag cover repaired but happened agai More

by LINDA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Nissan of Fort Myers responded

Linda93, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

November 13, 2024

Excellent service, Guillermo my vendor is excellent person,and so excited for my product!!!!!!!!! Thank Guillermo for you attention, your professionalism and for you recomendación in my best adquisició More

by I.RUIZ.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo
Nov 14, 2024 -

Nissan of Fort Myers responded

I.ruiz.17, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

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